I recently got the G36 because Xfinity router WiFi was cutting out intermittently. I set it up, and over ethernet my download speed is 620 Mbps. which isn’t the best but I’m okay with that. However, my upload speed is only 5 Mbps, when I should be getting between 30 - 40 Mbps.
Is there anything that I can do to improve my upload speed?
Best answer by plemans
View original
+40
If you log into the G36, you should be able to check your cable connections info. It should show your upstream/downstream info to check the line. pull that up and take a screensnip of it and post it back here.
Here are the upstream and downstream info that I was able to find on the G36 Web Manager.
+40
Does it have an errors/uncorrectable section?
+40
You could try seeing if your ISP would reprovision it. Maybe they sent the wrong provisioning for your speed tier.
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.
