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Cannot access S33 Web Manager

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As the post states, I can’t see the modem...maybe because I can’t see it through my router? Am trying to connect via wifi, should I connect hard to the modem itself? I don’t see a cable input to do that.

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Best answer by chris_in_texas 9 July 2022, 00:20

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plemans
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Are you trying to access it using its 192.168.100.1 address? 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
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Yes

plemans
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What response do you get? Whats your setup? (modem--->router--->router/ap/device)

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
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Nothing happens. Eventually it times out. 

plemans
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have you tried other browsers/devices? 

Also, did you tried while hardwired into the modem?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
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I have a similar issue.  The if the S33 has been running for any length of time and I try and access it, it will lock up, and drop connection.  If I power cycle it, I can reach the modem no problems, however at some point, I haven’t spent much time on it, it will then get into this mode where it simply times out.  Not sure what exactly is going on here, but there is some sort of software/firmware bug for sure.

 

Thanks,
Chris

 

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