SBG6580-2

DOCSIS® 3.0 Gigabit Cable Modem & Wi-Fi® 802.11n Router

  • 16 Topics
  • 31 Replies

16 Topics

Y
The Many
yhv167The Many
asked in SBG6580-2

Resetting my router wifi password on Model SBG6580

I can’t remember my old wifi password.  Can come someone walk me through the process of resetting this?  It would be much appreciated.  Thanks in advance!

2
Y
The Many
4 days ago
P
The Many
Pickles1980The Many
posted in SBG6580-2

WPA

I am trying to hook up my new tv to the Wi-Fi. It’s asking for a WPA2 passphrase. I do not know how or where to find that. A friend of mine said our router may be WPA 1????? Please help!!!

1
plemans
Survivors
23 days ago
G
The Many
GwinesThe Many
asked in SBG6580-2

SBG6580-2 receive light blinking

Yesterday my SBG6580-2 receive light started blinking and wifi stopped working. I have tried power cycling and the hard reset button on the machine. Looking at different trouble shooting didn't help since there wasn't a case written out with the same light combination. What are the next steps I should pursue? When do I say this machine is broken and get another one? LightsPower light is on solid and greenThe receive light is on, green, and blinkingThe send light is offThe wifi is on, green, and flickers on/off

0
G
The Many
1 month ago
C
The Many
CTMOOREThe Many
asked in SBG6580-2

I keep getting an error when i change admin password

I have an SBG6580. I use the admin username and motorola for the password and get to the screen prompting me to change my password. I enter admin for the username again and motorola for the existing password, then enter the new password and confirm it, but then I get an error saying invalid password. My password meets all the criteria listed.

1
TechRep
Button Mashers
1 month ago
P
The Many
PaulasThe Many
asked in SBG6580-2

wifi mystery

my phone is the only device that cannot connect to our wifi. It seems like the wifi has blocked the phone from connecting. How can I fix this? thanks so much!!!!

1
S
VIP
2 months ago
L
The Many
LudthetravelerThe Many
asked in SBG6580-2

Wireless connection is not working with Model sbg6580-g228

I have done factory reset.  I have checked connections.  I own this modem.  The colors on modem are stationary and not blinking at all.  I have unplugged for a minute. The wireless light is orange and not green.  All lights are lit up and never blinking.  This includes after unplugging for a minute and replugging in, checking all connections, and even attempting factory reset.  I need help getting wireless connection back to modem and was told this was the free option. Serial number 3797 8133 1623 4126 0602 0006.  I own this modem outright.  Comcast tried to assist but referred me to you all since it is not their equipment but they verified the modem does read but it is the wireless.  Please help as I work remotely. Additionally I asked Ana and tried accessing the web page to look at settings but could not get anywhere.  I am having to use my iphone as a hotspot and that connection is limited and not as high speed.  It also is very limited.

1
S
VIP
2 months ago
D
The Many
dennyandnancyThe Many
asked in SBG6580-2

Older Arris SBG6580-2 login issues

I have a Arris sbg6580-2 that I used a pin to reset it. When I go to the login page I use admin for the user name and have tried the security key on the modem router with no success. I tried password for the password. Anyone have any ideas?

6
D
The Many
3 months ago
G
The Many
GeorgeThe Many
asked in SBG6580-2

Can't connect admin page

SBG 6700-AC      Tried everything but no luck.  I think has something to do with my security settings on laptop.    This site can’t provide a secure connection192.168.0.1 uses an unsupported protocol.ERR_SSL_VERSION_OR_CIPHER_MISMATCHHide detailsUnsupported protocolThe client and server don't support a common SSL protocol version or cipher suite.

5
S
VIP
3 months ago
R
The Many
RosscoThe Many
asked in SBG6580-2

log in

Have an Arris model SBG6580 in our home and want to upgrade the security settings. Do not have login credentials.  How to proceed?   

1
plemans
Survivors
4 months ago
A
The Many
AnndysteThe Many
asked in SBG6580-2

password on router label

which set of numbers/letters on back of my Arris router is my password?  

2
N
VIP
4 months ago
J
The Many
Javier1983The Many
asked in SBG6580-2

How fix error router SBG6580

 

1
S
VIP
4 months ago
B
The Many
bobThe Many
asked in SBG6580-2

Replacement for Surfboard SBG6580

Comcast recommends I replace my current Arris modem Gateway (SGB6580) with an updated model that can handle at least 400mb/s. What are the Arris replacements, cost & where to purchase?

2
B
The Many
4 months ago
D
The Many
dorentliThe Many
asked in SBG6580-2

Wi-Fi security key not working

Our devices are no longer connected to our Surfboard SBG6580-2, and when we try to reconnect for internet service, we are told that we have an incorrect password. We have used the Wi-Fi security key that came with the Surfboard all of this time. We’ve reset the Surfboard, including the 30-30-30 reset, and also had Comcast reset it, but we’re still unable to connect. Any solutions to this problem?

2
S
VIP
5 months ago
F
The Many
fredbakThe Many
asked in SBG6580-2

sbg6580-2 wifi download speeds

i currently have xfiniti 200mb service to my home when i do a speed test from any device hard wired to the modem its great i get that speed. When i do a device speed test that is on wifi I only get 20mb at best upload is consistant for bot WIFI connected devices and ethernet connected. Why is my WIFI download so low? how do i fix it.

3
plemans
Survivors
5 months ago
M
The Many
mangofishThe Many
asked in SBG6580-2

Admin page doesn't work

When I try to connect to the admin page, I get this message: Secure Connection FailedAn error occurred during a connection to 192.168.0.1. Peer using unsupported version of security protocol.Error code: SSL_ERROR_UNSUPPORTED_VERSION    The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.    Please contact the website owners to inform them of this problem.This website might not support the TLS 1.2 protocol, which is the minimum version supported.  It happens on every browser I have. I saw a similar post and the person was told to disconnect the coax cable. Clearly this doesn’t work, because the problem is that the admin page has security issues. I don’t really feel like paying $40 for a live chat, and I can’t time travel back to Internet Explorer where I could override security flaws, so, what are the options?

2
M
The Many
6 months ago
A
The Many
AndyThe Many
asked in SBG6580-2

What are download and upload speed for this?

My current modem/wifi model is SBG6580-G228Do you know what are the download and upload speed for this model please? I lost the box that came with it so I don’t know this info. Also do you know the differences between my modem and the SBG6900-AC? Thanks

1
plemans
Survivors
8 months ago
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