i currently have xfiniti 200mb service to my home when i do a speed test from any device hard wired to the modem its great i get that speed. When i do a device speed test that is on wifi I only get 20mb at best upload is consistant for bot WIFI connected devices and ethernet connected. Why is my WIFI download so low? how do i fix it.
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Userlevel 6
+40
- Legends
- 1587 replies
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1 December 2022
- are you testing connected to the 2.4ghz or the 5ghz? 2.4ghz is a slow network and sensitive to interference. 5ghz is alot faster but it doesn’t broadcast as far or through as much material. That modem/router doesn’t let you run both at once so you have to make it switch from 2.4ghz to 5ghz.
- what device (and wifi card) are you testing on?
That modem/router is a pretty old dual band but switchable dual band device. I’d be looking at upgrading to something newer. all newer dual band devices are simultaneous anymore.
- The Many
- 1 reply
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1 December 2022
Not sure what I’m broadcasting on as I can’t get to the modem thru the ip they say we can use. I can be 10 feet from the modem and run a speed test on multiple device laptop both apple and pc and a chrome book and all devices only get about 20 download then can move downstairs and drops to about 16 upload is always constant at about 5 mb
Userlevel 6
+40
- Legends
- 1587 replies
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2 December 2022
If the router is set for 2.4ghz, you’re getting the fastest speeds it’ll do.
You can always try factory resetting to get back in.
On a person note, I’m really not sure how much work I’d put into getting that device working more.
Its a old/slow device and really needs to be updated. the way they did the manual switching from 2.4ghz/5ghz was a poor choice and really was a one-off setup for that. You’ll see significant speed increases by upgrading from an old wireless N device to a newer AX device or even just a AC device if you’re not paying for super fast speeds.
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