This morning my wireless connections were working but I had no ethernet hardwire connections. When I checked the router, none of the Front Panels lights were illuminated. I logged into my router and checked Gateway>Hardware>Front Panel and Lighting Mode was set at Normal. No firmware updates were reported to be installed. I contacted my ISP to check my connection which was at full speed. I proceeded with a Gateway Restart which re-established my ethernet Hardwire connection, then performed a Factory Reset and Unplugged the Router for 1 minute. None of these procedures restored the Front Panel Lights to illuminate. Is there a new Firmware Update that I can download and install? I currently don’t have the link to Arris Firmware Updates and need that link to see if this will solve my issue.
Best answer by SURFboard ModeratorView original