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jmirynowskiThe Many

G54

Attempting to add a Older G34 to my G54 using an ethernet connection to my G34

Attempting to add a Older G34 to my G54 using an ethernet connection to my G34… I currently have an my older ASUS RT-N66E Router set up With a Lan IP of 192.168.1.1 (Currently working with a secondary network to extend range)Attempted to manuall

142

1 hour ago

Sheryl52The Many

S33 | S34

S34 Discontinued?

I have had an s33 for several years. Optimum will not update the firmware. I am getting us profile assignment changes every minute or more. Optimum has been out here twice in the past week and says it's not their problem. I wanted to upgrade to the s

SeekerThe Many

I have the SB6183 and have had it for at least 10 years. I swear I bought it from my ISP (Suddenlink, now Optimum-they suck) instead of renting. I never rent service equipment because it’s soooooo much cheaper to purchase and own. Otherwise, it has t

19 hours ago

GWildThe Many

G34 | G36

Intermittent Modem Connection

G34 Modem is intermittent, random bouts of high SNR and connection drops. Modem UI stays blue, web interface says everything is okay, no signs of issues as far as the modem is concerned, but connection to ISP is gone.Power cycle via pulling the 12v c

555

1 day ago

Suren SinghalThe Many

Modem - General

wifi near sbg6900 only gives 15% speed

Arris router sbg6900-ac delivers only 45 mbps Wi-Fi on laptop placed next to it while cable connected desktop to the same router gives 340 mbps. What’s causing this much degradation of WiFi signal? Thanks in advance.

1 day ago

pesi5000The Many

G54

G54. Disconnecting while playing WoW

I have been having issues with my connection while playing WoW pretty consistently. They happen about every 30 minutes or 1 hour. It doesn’t happen on any other time interval.These are the things I’ve tried:I contacted my ISP and they say there is no

212

1 day ago

jaystmdThe Many

SB8200

Same SB8200 Boot Cycle? Lights Cycling

This is likely the same issue I’m seeing in several posts, but my lights are cycling a little differently and there is an odd sound coming from the model.Regardless if I just rebooted or it’s been on for a while, my modem will show the power light, t

3 days ago

rc795The Many

S33 | S34

Trouble connecting to ISP Arris SurfBoard S33

Hello, I’ve been having issues connecting to my ISP (Optimum Online) for the last few days and they are suggesting that it is an issue with my modem. I’ve replaced my ISP installed coaxial cable with a brand new RG6 cable as there was a tear in part

260

3 days ago

David BourgeoisThe Many

G34 | G36

G36-separating 2.4G & 5G bands

How do I separate 2.4G and 5G networks on G36. I found the following steps on an internet search and tried it. But I cound not find ‘Band Steering’ or “Smart Steering’ anywhere on the page.Access the Router: Open a web browser, enter the default gate

PRG22216The Many

Turn off UPnP on G20