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Modems

205 topics
570 Replies

eMTA - Voice enabled Modem/Gateway

40 topics
79 Replies

Gateways

228 topics
558 Replies

mAX - Mesh Systems

45 topics
79 Replies

SURFboard Central Mobile Application and Services

40 topics
75 Replies

Extenders & Bridges

1 topic
7 Replies

Knowledge Base

Getting Started with the SURFboard Community

2 Categories
11 Articles

DOCSIS

2 Categories
0 Articles

Mesh Wi-Fi

2 Categories
1 Article

Mobile App and Services

2 Categories
2 Articles

Home Network Optimization and Management

1 Category
1 Article

News Center

1 Category
1 Article

Recently active
Categories
Help others

DavidDyckThe Many

G36

Firmware Update on G36

What is the latest firmware for the Surfboard G36I read the documentation, and it said my provider would have software updates, but Xfinity customer service said that they would come from Arris.If I have the latest software already - then the question is moot, otherwise - how do I ensure that I have the latest security fixes, etc

4 hours ago

wifisThe Many

G34

G34 best wifi settings

Hi all,I have a G34 modem router and my ISP is Comcast. (Xfinity)My plan details:Download speeds: up to 400 MbpsUpload speeds: up to 10 MbpsI can get up 350 Mbps on 5Ghz my 2.4Ghz is terrible I get around 70 Mpbs.Is anyone aware of any setting tweak that can help me improve my 2.4Ghz?

6 hours ago

tonykernsThe Many

G36

Lutron Bridge and Apple HomeKit

I was having issues with my G36 allowing my Lutron Bridge to communicate with Apple HomeKit. Lutron engineers came back with: “we have observed that the Arris Surfboard G36 unit seems to block/filter vital traffic used by Apple/Homekit. More specifically, this traffic is referred to as Bonjour. It seems like the G36 router blocks this traffic which translate to the Lutron app being unable to talk through Bonjour with Homekit.” Does anyone have a work around or suggestion?

7 hours ago

Av8urThe Many

General information

Stop Notifications

I posted a topic and my question has been answered. Is there a way to stop the notifications via email on future answers that are submitted? Thx

7 hours ago

arrisu1The Many

mAX PRO (W133/W31) and Plus (W130/W30)

Changing LED settings on W31

On-boarded W31 with firmware up-to-date using latest surfboard central app. Changing LED settings in the app (slider to the right) does not appear to do anything. Unfortunately stuck on the lowest setting. Tried on Android and iOS app. Anyone else with the same issue?

7 hours ago

EdVThe Many

SB8200

Modems

DOCSIS 3.0 and 3.1 cable modems

Modem - General

78 topics
211 Replies

SB6121

5 topics
13 Replies

SB6141

4 topics
10 Replies

SB6183

16 topics
38 Replies

SB6190

25 topics
59 Replies

SB8200

53 topics
181 Replies

S33

24 topics
58 Replies

eMTA - Voice enabled Modem/Gateway

eMTA - General

6 topics
10 Replies

SBV2402

2 topics
6 Replies

SBV3202

2 topics
7 Replies

SVG2482AC

23 topics
38 Replies

T25

7 topics
18 Replies

Gateways

Cable modem and integrated Wi-Fi router

Gateways - General

47 topics
99 Replies

G34

28 topics
85 Replies

G36

41 topics
114 Replies

SBG10

20 topics
37 Replies

SBG6580-2

9 topics
18 Replies

SBG6950AC2

7 topics
10 Replies

SBG7400AC2

11 topics
19 Replies

SBG7600AC2

8 topics
17 Replies

SBG8300

57 topics
159 Replies

mAX - Mesh Systems

Multi-unit and single unit mAX Wi-Fi routers

mAX Mesh Systems - General

11 topics
19 Replies

mAX DASH (WC4S)

2 topics
4 Replies

mAX Express (W122)

2 topics
2 Replies

mAX Mesh System (W121/W21)

18 topics
38 Replies

mAX PRO (W133/W31) and Plus (W130/W30)

12 topics
16 Replies

SURFboard Central Mobile Application and Services

SURFboard Central Mobile App

22 topics
40 Replies

Installing my device with the mobile App

9 topics
23 Replies

Features and Services

9 topics
12 Replies

Extenders & Bridges

Wi-Fi Extenders, Gaming Bridges, and similar devices

SURFboard Thruster™ W6B

0 topics
0 Replies

SURFboard W6U Extender

1 topic
7 Replies

DavidDyckThe Many

G36

Firmware Update on G36

4 hours ago

wifisThe Many

G34

G34 best wifi settings

6 hours ago

tonykernsThe Many

G36

Lutron Bridge and Apple HomeKit

7 hours ago

Av8urThe Many

General information

Stop Notifications

I posted a topic and my question has been answered. Is there a way to stop the notifications via email on future answers that are submitted? Thx

7 hours ago

arrisu1The Many

mAX PRO (W133/W31) and Plus (W130/W30)

Changing LED settings on W31

7 hours ago

EdVThe Many

SB8200

SB8200 and Cox IPv6

8 hours ago

jakenny1kThe Many

SBG8300

ac adapter

Where can I obtain a new power adapter for a surfboard SBG 8300? also what is with comcast infinity are we compatable or not?

8 hours ago

guylieserThe Many

G34

naming network

How do I rename my network?

8 hours ago

Sanlile91The Many

SBG10

Need to change my Modem SBG10 password

8 hours ago

Markhaynie89The Many

SBG8300

sbg8300 schedule shut down of internet at night

Is it possible to schedule the sbg8300 to turn off Wi-Fi or the modem at a certain time and restart at a certain time.

8 hours ago

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