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Modems

62 topics
163 Replies

eMTA - Voice enabled Modem/Gateway

10 topics
22 Replies

Gateways

65 topics
155 Replies

mAX - Mesh Systems

29 topics
39 Replies

SURFboard Central Mobile Application and Services

26 topics
46 Replies

Extenders & Bridges

1 topic
7 Replies

Knowledge Base

Getting Started with the SURFboard Community

2 Categories
1 Article

DOCSIS

2 Categories
0 Articles

Mesh Wi-Fi

2 Categories
1 Article

Mobile App and Services

2 Categories
2 Articles

Home Network Optimization and Management

1 Category
1 Article

Recently active
Categories
Help others

Ac313Fish

G36

G36 5gig slower than 2.4

I just setup my G36 and was experiencing slow 5ghz connections on my phone. I did a speed test and it was barely registering. The 2.4 was smoking fast. I power cycled with same results. Any ideas why tne slow/dropping 5ghz?

11 hours ago

TimAppleFish

SBG8300

Cannot log into 192.168.0.1, times out

I recently setup my Modem (SBG8300) to bridge-mode, and now I cannot get to the modems admin page.I can get to the page sometimes. Itll load maybe 1 out of every 10 times, but I cannot get past the login page (192.168.0.1/login.php). I’ll get a page that says “this site can’t be reached”..Any ideas?

11 hours ago

bbrownleeFish

mAX Mesh System (W121/W21)

Android SURFboard Central - missing parental control - Android, 2022-Summer Update

I updated / refreshed my SURFboard Central app for Android in ~September 2022 and since then there appears to no longer be an option to administer parental controls. I had set up profiles to enable/disable certain devices to have access to the internet but that is no longer available with this update. As a parent, I find it useful to enable/disable Wifi for home devices so that my children do not have late hour access. Where the app used to have a Parental Control menu, there is now this “My Experiences” feature. I’m sure this is a fine feature, but parental controls are sort of important too, eh? If I’m just plain blind, can you advise where to go for the Parental Controls feature on the new Android app? If the feature has been removed then why and when will it be reinstated? Firmware: AXR.0610.220518.13App version: 4.0.9Model Name: W21

12 hours ago

WolfyFish

Modem - General

Modems

DOCSIS 3.0 and 3.1 cable modems

Modem - General

30 topics
80 Replies

SB6121

2 topics
2 Replies

SB6141

2 topics
3 Replies

SB6183

4 topics
15 Replies

SB6190

7 topics
8 Replies

SB8200

11 topics
39 Replies

S33

6 topics
16 Replies

eMTA - Voice enabled Modem/Gateway

eMTA - General

3 topics
6 Replies

SBV2402

2 topics
6 Replies

SBV3202

1 topic
3 Replies

SVG2482AC

0 topics
0 Replies

T25

4 topics
7 Replies

Gateways

Cable modem and integrated Wi-Fi router

Gateways - General

16 topics
31 Replies

G34

3 topics
9 Replies

G36

10 topics
28 Replies

SBG10

7 topics
13 Replies

SBG6580-2

0 topics
0 Replies

SBG6950AC2

1 topic
1 Reply

SBG7400AC2

4 topics
5 Replies

SBG7600AC2

2 topics
7 Replies

SBG8300

22 topics
61 Replies

mAX - Mesh Systems

Multi-unit and single unit mAX Wi-Fi routers

mAX Mesh Systems - General

5 topics
8 Replies

mAX DASH (WC4S)

1 topic
1 Reply

mAX Express (W122)

1 topic
1 Reply

mAX Mesh System (W121/W21)

15 topics
24 Replies

mAX PRO (W133/W33) and Plus (W130/W30)

7 topics
5 Replies

SURFboard Central Mobile Application and Services

SURFboard Central Mobile App

16 topics
26 Replies

Installing my device with the mobile App

6 topics
15 Replies

Features and Services

4 topics
5 Replies

Extenders & Bridges

Wi-Fi Extenders, Gaming Bridges, and similar devices

SURFboard Thruster™ W6B

0 topics
0 Replies

SURFboard W6U Extender

1 topic
7 Replies

Ac313Fish

G36

G36 5gig slower than 2.4

11 hours ago

TimAppleFish

SBG8300

Cannot log into 192.168.0.1, times out

11 hours ago

bbrownleeFish

mAX Mesh System (W121/W21)

Android SURFboard Central - missing parental control - Android, 2022-Summer Update

12 hours ago

WolfyFish

Modem - General

Possibly,not supported?

20 hours ago

larryFish

Modem - General

what does Event log id numbers mean

what does Event log id numbers mean. I see the numbers but no not know what they mean.

1 day ago

guyygartyFish

Modem - General

VOIP on SBG6400

1 day ago

CIdom10Fish

Modem - General

Arris router login

1 day ago

James LMFish

Gateways - General

Router suddenly not reconizing MAC number of tablet

1 day ago

ladybug692Fish

Modem - General

This site can’t provide a secure connection192.168.0.1

1 day ago

k1m05Fish

Modem - General

Arris DG3270A connected to generator

3 days ago

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