I have a G34 5g modem. For the past month I have had to reboot it daily. When the connection drops the modem light is blue every time. I did a factory reset and the modem was fine for five days but is now dropping wifi again. Is this a hardware or isp issue?
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10 December 2023
For intermittent connection issue you can try changing WIFI channel on the modem interface and After changing WIFI channel as recommended on the link restart the modem then i would request you to monitor the connection for next 24hrs Please follow the steps mentioned on the below article to change the WIFI configuration.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Changing-the-Wi-Fi-Channel
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