Cable modem and integrated Wi-Fi router
My SBG10 modem will not connect to the internet at all, every light on the modem is all on only the bottom one flashes, I’ve already attempted to unplug then replug but still not connecting, it can connect to my devices it was working just fine until yesterday, I’ve had this modem for a couple months with no issues until now. Very frustrating as I have school work to complete any help would be appreciated thanks!
Hello - I have Xfinity internet and I’m using the SBS8300. In general, I have good signal and no troubles streaming or gaming, but the signal is poor in the back of the house - about 30 feet away. It’s not a big house, but there are a few walls in between. Which product can I add to improve the signal strength in that area? Thanks!
I set port forwarding up on my G36 and when I hit save, it goes back and shows it was created but everything is 0.I edit it and sure enough, everything is 0. It doesn’t appear to be saving. I deleted the record and tried it again and got the same result.I’m trying to forward 5001 external and internal ports.
I noticed that in my firewall logs there are a lot of attempts. Not sure if this is normal or not but I have also been having issues with upload packet loss where I usually have 1% or less than 1% upload packet loss. Sometimes it can be worse, however I thought maybe if there is a lot of resources used on the firewall, then some packets may be getting dropped. Been having this issue for a while now. I use ethernet and also got a new line going to my house. I saw online that the SBG8300 has a puma 7 chipset which is defective, however I’m not sure if this is linked to my 1% packet loss at all. Here is an example of my firewall log: (this is just from a few hours after i hard reset the modem from the button on the back) FW.IPv6 INPUT drop 522 attempts 11/24/2023 05:11:23 Firewall Blocked FW.IPv6 FORWARD drop 273 attempts 11/24/2023 05:05:47 Firewall Blocked FW.IPv6 INPUT drop 9 attempts 11/24/2023 04:58:01 Firewall Blocked My upstream power levels are around
I understand how to enter in websites and/or words to be blocked via the parental control using my Arris SBG8300. I understand making sure blocking is enabled and/or entering times for blocking. But I have a few issues I can't figure out how to solve. Issue #1 (and most important):Most websites I enter are blocked, but some I have entered are not blocked. For example, I need to block redgifs.com and youtube.com. These, along with a few more explicit sites, still are accessible on my kid’s school issued chromebooks. Issue #2I would like to delete or edit some of the websites I have previously entered to be blocked, but when I click on Edit or the trash can icon, I get an error message (500 - Internal Server Error). Issue #3Sometimes when I log into Parental Controls, the number of blocked websites is changed. Some are missing. Is there a limit I don’t know about? I have unplugged my SBG8300 for 5 minutes at a time, restarted everything (including computers) a number of times, b
I have an HP-Color-LaserJet-CM1312-MFP printer that I am trying to connect via an ethernet connection to a SBG7400AC2 gateway. The printer installation program cannot see the printer. When it was connected to my previous Xfinity gateway I had to set up a static IP address for the printer before it could be recognized. I think I need to do that again But am not sure how to do that with SBG7400AC2 gateway or if I can add the printer to the network another way.. I have two Lenovo laptops that connect to the network either wirelessly or by ethernet when in their docking stations and need to connect to the Printer. .
G34 - After a power failure, why is it necessary to change the MAC filtering back to "Allow All" to get reconnected - G34
Our area has random power failures (2 per month). Whenever we experience a power failure, we are unable to connect to the internet when using MAC filtering set to “ALLOW”. We have to change the setting back to “ALLOW ALL” then login, then logout and change the filtering back to “ALLOW” which permits us to login with no issues. This is a major PITA. Can someone explain why this is necessary? ISP is Xfinity.
My new G54 WiFi 7 cable modem router is unable to connect above 1Gbps. Cox has listed in their documentation as G54 802.11AX modem and no setting within their system will allow modem to work above 1Gbps. If box/documentation says compatible with Cox, Charter/Spectrum, or Xfinity, is that only compatible at 1Gbps or 2Gbps?
I have a G36 and it is configured to provide both 2.4G and 5G networks. In the router, everything looks fine. Broadcast network name is checked.However, the 5G network doesn’t show up as being available on any devices. I have even tried to join by specifying the SSID, but it says a network with that SSID is not found.
I am using my G34 router with Xfinity Comcast and my 5GHz network will periodically disappear. This has happened consistently since I purchased the router in June. It used to happen about once a day, but has recently been accelerating - I now need to reset the router every 4-5 hours. I originally resolved the problem by utilizing an outlet timer to manually cycle the power to the device once a day, resetting the channel. Given the frequency, however, this is no longer sufficient.What is a long term solution to ensuring resilient 5GHz access?
I bought an Arris SBG8300 a couple/few years ago so I wouldn’t have to lease a device from the cable internet providers. It’s been fine up until needing to use the port forwarding feature. I followed the manual and online instructions but either the port forwarding page never loads at all (is greyed out with a spinning wheel of doom forever -this happens on multiple PCs, hardwired and wireless, and I’ve tried five different current browsers: Edge, Firefox, Chrome, Safari, and Opera), or it loads but not completely (the option to select a device never appears and there’s no save button (got this in IE11). I’ve tried http and https. I’ve disabled UPnP. I made sure a bunch of other settings I don’t use are disabled (DMZ, port triggering, etc). there were a couple other similar posts on here and the answer was to try the Surfboard Central app, and I didn’t even know there were apps for this. I have always controlled my routers and modems and network devices via local computer. I installed
Since purchasing the SBG7600AC2 modem I have not thought about updating the modems firmware to the latest version. Where do I find the latest version and how do I install it. I currently have the 7600 in bridged mode and connected to my Unifi system here at home.Thanks,ElectronicsNut
Well, I tried locating my User Manual for the SBG7600AC2 with no luck. I recall something about accessing the 7600 that is in bridged mode by accessing its 5G wifi. Also using 192.168.100.1 to gain access. Well that did not work. Is the only option left to disconnect it from the UDM-Pro and plug directly into the 1st port on the modem?Your thoughts
I am using my G34 router with Xfinity Comcast. From last few days, I’m only seeing 2.5 Ghz band in my devices, if i restart the router, the 5G band comes up, but it disappears after 2-3 hours. Any solution? I think 5G band gives me much better speed than 2.5 Ghz one.
I have had considerable issues with my ARRIS G36 Surfboard. The latest issue with the device dropping the 5GHz transmitter, is super frustrating and requires a reboot to resolve. I submitted a topic on this (see attached) but no response from ARRIS (CommScope). I wish this was my only issue, unfortunately, it’s not.
My Arris-G34 has a solid orange light on the front it is usually green. No devices are able to pick my modem up. I have unplugged the devices and I have reset the device and nothing is working someone please help what is wrong with these Arris-G34 modems.
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