DOCSIS® 3.1 Gigabit Cable Modem & Wi-Fi® 6 AX3000 Router
- 10 Topics
- 31 Replies
On a fairly regular basis my G34 Wifi router/modem will stop broadcasting the SSIDs for 2.4 and 5. I’ve tried restarting and a reset. Nothing seems to make it stable. It still passes wired traffic and I have a TPLink AP that broadcasts without issue. None of the built in diagnostic tools are providing answers.
Upgraded my modem/gateway/router from SBG6900 and G34 and immediately had problems with my TIVO mini’s being unable to connect to the Host DVR. Problem lasted a couple of weeks with no help from ARRIS (assured me nothing internally was being blocked) or TIVO (couldn’t tell me what protocol they used for discovery).Problem was solved when I discovered the setting for “Zero Config” (Bonjour type discovery) under Advanced > Device Discovery > Zero Config was disabled. Enabling it allowed my TIVO mini’s to immediately connect to the host DVR. Note that this setting is on a page that is mainly about UPNP.This could affect anyone else who has printers or other devices that use the Bonjour Zero config capability to connect to one another.
I’ve spent a long time trying to get my HP Deskjet 4155e to connect to the WiFi on my Surfboard G34, which can’t seem to find the networks I’ve set up even though I set the printer right next to the gateway. When I called the HP tech support, they keep telling me to call the ISP and get them to separate the 2.4 GHz and 5 Ghz networks, but Spectrum says they can’t do that because I own the modem/router. What exactly does it mean to separate the 2 different radio networks, and can I do that? So far, I’ve tried turning off the 5Ghz networks, but that hasn’t worked.
will this Surfboard Central app connection error ever get fixed? I just bought the G34 unit and have successfully activated plus ethernet-connected the unit (@900Mbps) and use 2 active wifi channel. The 192.168.0.1 web management pages are fine but the Surfboard Central app is still in Beta as far as my experience with this error 0000-1612.This all appears not that critical BUT because of web’s Account Mgmt Warning:To keep your account password in sync, it is recommended to update is using theSURFboard App rather than changing it here.This suggests one needs this Surfboard Central app to work properly to change passwords.
I got a printer Brother 2270DW that connects to network via Ethernet and it will show up for a second in the list of devices and then disappear. It would never connect and stay with stable connection. I made sure it’s not any other issue and it works fine with other routers. Can anyone help me connect my printer?
I purchased a g34 cable modem router as a backup to my Netgear router that failed. It's a nice router, but I finally got my Netgear warranty replacement. I would like to use the g34 as an accces point in my garage. I already have an Ethernet cable and use a small WiFi access point. I don't see an option to do this though, it looks like the g34 can only be used as a modem in bridge mode, not outputting WiFi signal. Is 8t possible to do what I want?
I recently switched my router, right now I'm working with the G34. I used to cast with my Google Chromecast with no issues but now that I changed my router, cast is not working. I haven't changed anything but my router. I also have a printer that is facing a similar issue but I'm not worried about that for the moment, I want a solution for my Chromecast
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