The g34 cable modem will not connect to the internet. The isp has activated the device. I only have one blue light strip at the bottom that glows solid blue. No connection to the internet.
This topic has been closed for comments
Hello Graves,
The below article might help you to troubleshoot no internet connection.
http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Troubleshooting-Internet-Connection
Let us know if you need further assistance.
The solid blue means the G34 is online. Try connecting to the Wi-Fi network or wired with Ethernet cable.
Login to the community
No account yet? Create an account
Enter your username or e-mail address. We'll send you an e-mail with instructions to reset your password.