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The modem is working but I’d like to get the app up and working so I can simplify the password.  The QR code that came with the unit doesn’t work and I don’t seem to be able to do it manually.  I’ve set up a password and user name, but that’s about it.  

If you set it up through the browser based method, try factory resetting and then re-trying using the app. You might even clear out cache/data on the app on your phone too. 


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