ios app will not let me connect to the G36

Hello dwccfp

                      Please make sure that your surfboard central app is used on the device connected to the modem WIFI network and follow the steps mentioned on the below link. you can also try uninstalling and reinstall app on different device then try setting up again.

                     http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Wi-Fi-Cable-Modem-Setup