I have a surfboard Sbg6782-ac and would like to get it refurbished with the latest software so that I can sell it. I am moving to your Surfboard S33 and there is nothing wrong with my old modem. I just wanted to upgrade. I don't want to throw it out but know the software is out of date and dont want to throw it i the trash. And NO your ISP does NOT autoupdate….if you own it they won’t touch it contrary to what you say. Believe me I have argued many times with the Isp. They will if they own it and give you that modem but if you own it forget it.
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