Gateways - General
- 22 Topics
- 56 Replies
Ran into an issue yesterday when out of nowhere my Router dropped the wifi connection to all my devices. I went to the step one solution and power cycled the router to see if that would bring back my networks and nothing. Turns out the router had dropped the custom wireless connections and replaced them with the default network names. I can access both the 2.4Gz and 5Gz by using the default password on my modem. My Mac on the other hand cannot connect to the default 2.4Gz, only the 5Gz. Seems like a simple login to the Gateway Modem manager to upgrade the firmware could fix the issues, and let me create my own network names, and passwords again. But I cannot access the Gateway Manager. Firefox, Chrome, Edge, and Explorer all block this attempt. This is both when the router is connected to the coax cable, and when the coax is unplugged. All of the browsers above give you the "This site cannot be reached" with no option to proceed to unsafe gateway, or anything of that sort. Sa
Moved to NY from CA 4 years ago and my brother has fiber broadband through Optimum / Altice. I’m using the SBG6782-AC as an access point but a) it my be causing and IP configuration problem with the fiber modem / router, and b) every time I start my computer I have to unplug and plug the SBG6782-AC to get internet. Anyone have a solution to a) as I can live with b) for now, lolDave
Is someone able to provide the original settings from my SBG6900-AC gateway. I am trying to add a google nest thermostat through the app on my phone and it will not connect to my network but I connected to another phone as a hotspot and it connected and installed properly. I think I may have an issue with one of the settings even though I have several tablets, phones, TV and printer connected. Thanks.
Hi, I have a G34, which works fine for streaming and internet, but when I try and use “WiFi Calling” or a 4G cell extender (personal mini cell tower) I frequently have failed out going call and missed incoming calls. Only clue is that the G34 does not get any returns when it does the connectivity test. The 4G cell extender is connected directly to my G4. Please Help!
I have a SBG6580-0228 modem/wifi combo surfboard. My internet provider (Spectrum) upgraded their service (300mb download & 10mb upload) and they sent me their modem. Since my existing modem/wifi surfboard can only go up to 120mb download so I have to use their modem to take advantage of the faster speed.. Can I disable the modem functionality of my existing modem/wifi combo and only use the wifi functionality of it? If so, how please? Thanks
A tablet purchased a couple of months ago would not connect to the Aris Router reliably until I reserved an IP for it. Since then I have twice had to change the reserved IP to get it to connect because the Router sees the MAC address of the tablet as an unknown despite the fact that it corresponds to the reserved IP address. Can anybody make snes of this?
I received a suggestion from my password manager that, for security, my password for the Web settings for my modem SBG6580 should be changed. The modem is old and out of warranty but still working fine.There is not a hint about how change the password on the Arris settings site. I contacted support by phone and was told I need to pay for support for them to tell me how to change my password.Why could support not simply tell customers how to change their passwords? (I since Googled and found I have to wipe the modem.)Need I say how grasping and mean this is? True, this is an era of terrible cyberspace support but surely this is some kind of new low.
Is the Arris MVG468MQ router compatible with Verizon issued LTE Network Extender for better cell signal?
I was upgraded to Frontier fiber optics on July 14.2022. I previously had Frontier DSL/Broadband Max.I was issued a Network Extender through Verizon to boost my cell signal. It worked great with my DSL.Now...now it hasn't worked since I got Frontier fiber optics and a brand new Arris MVG468MQ router. My Network Extender 'thinks' that it is working...it looks as if it is working...but people cannot hear a word I say anymore when I call them. No ones phone will work in my house...they can call, but no one can hear them either. My phone works fine everywhere but in or outside my house. It isn't my phone.Verizon says it's Frontier's problem. Frontier says it isn't them...it's Verizon. It's been over a month of not being able to make calls from my house and have anyone hear me. I really need my phone to work. I've tried adjusting some configurations in my router...to no avail. Nothing I've read to try, works. My Net Extender still looks like it is working...but there is NO OUTGOINGAUDIO
OPPs, I changed my Surfboard password and all my replies went away. Here’s the deal:I can’t connect to my modem & my modem doesn’t show up on my ROKU “Modem search”It’s the same modem I’ve used before, but a replacement.I tried entering the modem as a private network and entered it’s name and password, but that didn’t work. (my password is all alpha/numeric with no weird stuff). I’ve tried resetting my modem - no help.My ROKU is a model 3930X
I talked to Xfinity about activating it, and gave them all the information they need to put it on their network. The modem part seems easy peasy.But I don’t recall what WiFi network name and password I created years ago. Is there a way to reset it to the factory settings? I am out of warranty already so I can’t ask Arris Surfboard for help.
I have a Panoramic Wifi Gateway (Model: TG1682G).I’m wondering if it will damage the router if I unplug it regularly, when I go to work during the day and perhaps at night as well, to save electricity.Also, perhaps someone knows whether the process of booting up the router is very energy-intensive---perhaps to the point that it doesn’t make sense to unplug the router to save electricity.Thanks.
Hello SB community! I know I can set up a wifi name and password to personalize my network, but I was wondering which features or settings will help to secure my home network. I know companies are implementing many security systems for example this new thing called private address and so on. I’m willing to read suggestions!
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