Is someone able to provide the original settings from my SBG6900-AC gateway. I am trying to add a google nest thermostat through the app on my phone and it will not connect to my network but I connected to another phone as a hotspot and it connected and installed properly. I think I may have an issue with one of the settings even though I have several tablets, phones, TV and printer connected. Thanks.
Best answer by plemans
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3 things.
maybe I wasn't clear- it worked on my iphone 8 at 2.4ghz, no special characters in ssid or password. the issue is it doesn't link up on my wifi using the router. I wondered if there is a setting that could allow it to work on phone but not the router.
thanks for your help.
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You had your iphone 8 running the hotspot on 2.4ghz?
But when you it up when connected to the router, was the iphone 8 on the 2.4ghz or the 5ghz?
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when you say things like “iphone only has 2.4ghz” it makes me wonder what else you’re missing.
iPhone 8 - Technical Specifications - Apple
If your device is still within warranty, you can contact support for help. It might be faster and clear up a few things.
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