Hi! Having issues logging into router/modem.Tried resetting which is supposed to take back to factory settings which would be admin & password but still no luck.Any help would be greatly appreciated.
Thanks
Kyle
Best answer by SURFboard Moderator
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+40
what error are you getting?
the password might be the last 8 of the serial number
Since your are unable to login the GUI page, let me suggest you the default credentials. USERNAME is admin and PASSWORD is password.
If it shown as invalid credentials, factory reset the modem once and try to login again with default credentials.
To perform factory reset, find the link given below:
http://arris.force.com/consumers/articles/General_FAQs/SBG6580-2-Factory-Reset
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Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
