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Can't log in to Surfboard Central management console -S33

  • 17 February 2024
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I just installed and set up an Arris Surfboard S33. We are running Windows 10 on our PCs. When I go to the Surfboard Management console at 192.168.100.1 and enter “admin” and “password:” as instructed by the user manual, I get an error message that the username and password are not correct. This happens with all browsers. Can anyone provide any guidance, assistance or correct instructions? Thank you.

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Best answer by SURFboard Moderator 18 February 2024, 01:48

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Please try the below steps

  1. On the Login page, enter admin in the Username field.
     
  2. Enter password or the last 8 digit of the serial number in Password field then click the Apply button. 

http://arris.force.com/consumers/articles/General_FAQs/S33-Web-Manager-Access

We would also suggest you to try on direct connection without router to access interface or GUI.

SURFboard Community Moderator Team
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