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Newer model of same exact modem in SB6190

  • 2 November 2023
  • 2 replies
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I went to upgrade my modem and bought a brand new Arris Surfbord DOCSIS SB 6190 to replace my old modem only to discover when I got home that I had bought the exact one again-same exact product with same model number. I know this is a dumb question but am I to assume that because what I just bought at Walmart is new that it’s components inside WILL in fact be an upgrade since it’s a new one? I mean when you replace a modem you want the latest technology and components. 

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Best answer by SURFboard Moderator 16 November 2023, 17:05

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Userlevel 6
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Nope. it should be the same thing. 

I’d return it and go with something Docsis 3.1. 

Many isp’s are pushing users to upgrade from 3.0 to 3.1. 

 

Userlevel 5
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Since you had purchased sb6190 which is a cable modem 3.0 DOCSIS once again,  but the components will be the same , but if you are looking for a latest technology we would suggest to go for  3.1 DOCSIS modem for more information of the Product Specifications and Description visit our surfboard.com .

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