Question

Alternate way of downloading Fing - SB8200

  • 25 April 2024
  • 1 reply
  • 16 views

Badge

I just bought an SB8200 and in addition to having issues with connecting to Xfinity during peak hours (still don’t have an answer on that from Arris or Xfinity) I am trying to download Fing.  When I go through the initial set up where it says it’s sending an email to download and set up, the email never arrives. Any suggestions?


1 reply

Userlevel 5
Badge +41

In this case we would suggest you to try using different email address on the surfboard central app and check for the email to setup Fing.

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Fing-Device-Scan-With-Cable-Modems

Reply