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Why are Upstream Channel type DOCSIS 2.0

  • 3 November 2023
  • 2 replies
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On the SBG6950AC2 Box it states “DOCSIS 3.0” but, the Upstream on the status page is showing as DOCSIS2.0;

 

Also at the bottom of the status page it shows “ © ARRIS Enterprises, Inc. 2019 All rights reserved. “

Does that mean the software is from 2019?

 

Upstream

  UCID Freq Power Channel Type Symbol Rate Modulation
Upstream 1 1 17.60 MHz 45.25 dBmV DOCSIS2.0 (ATDMA) 5120 kSym/s 64QAM
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Best answer by SURFboard Moderator 11 December 2023, 20:56

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plemans
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are you hitting your full upstream speeds? 

Got a screensnip of the full cable connections page?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
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The SBG6950AC2 supports DOCSIS 3.0 as the Upstream Channel Type shown as DOCSIS2.0 (ATDMA) so, would suggest checking with you’re Internet Service Provider (ISP) on the same as they are monitoring the cable signal levels.

SURFboard Community Moderator Team

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