Question

Showing 0 Device connected to SBG8300 Modem-Router

  • 24 April 2024
  • 3 replies
  • 32 views

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I have connected multiple devices to the Modem/Router combo that I bought recently. But the app is showing 0 devices connected. Is there anything I am missing to setup?


3 replies

Userlevel 5
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Are you checking on this your modem GUI or on the surfboard central app?

Please try restarting modem then login to the modem GUI to check the connected device list.

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I am checking on the central app.

could you please share the Surfboard GUI how and where to open it. 

Userlevel 5
Badge +41

To login to the GUI web portal, let me share the link. Follow the instructions in the link given below:

http://arris.force.com/consumers/articles/General_FAQs/SURFboard-Central-Web-Manager-Access

 

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