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"Cannot connect to your wiress gateway"

  • 6 June 2023
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The app confirms that I’m connected and then on the log in page it tells me it couldn’t connect to wi-fi. Any ideas?

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Best answer by SURFboard Moderator 8 June 2023, 19:57

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Hello 1frustratedlady

                                     For the confirmation on surfboard central app you see that you are connected to WIFI and the login page you mean the modem web interface/ GUI or what login page you refer to could you please explain on which screen you are getting this error “couldn’t connect to WIFI” ?