When I attempt to run a speed test from my iPhone on my surfboard G34 I get the error, “ access to your network is currently unavailable” How do I get access to network?
Best answer by plemans
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- The Many
- 1 reply
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9 January 2023
Good question! I have the same problem when I try to use Central. Even though I am already on the network.The app is a big Fail, IMHO. So many things Arris should have fixed in Beta before rolling out the worthless app.
- The Many
- 4 replies
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16 January 2023
Does anyone have a solution to my connectivity issue so I can run a speed test?
Userlevel 6
+40
- Legends
- 1587 replies
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16 January 2023
Have you simple tried using the speedtest app?
Or having a hardwired in pc/laptop and testing the speeds that route?
I’m not a huge fan of built in speedtests as they aren’t always accurate
- The Many
- 4 replies
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16 January 2023
Yes, the picture I sent is of the app. Im wanting to test iPhone to modem to internet speeds, so I didn’t use a laptop. I ran this test before when I first purchased the modem so I know it possible to use this configuration.
Userlevel 6
+40
- Legends
- 1587 replies
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16 January 2023
- Answer
Looks like its not currently working according to the mod’s.
- The Many
- 4 replies
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16 January 2023
This issue isn’t the modem, the modem and router are operating fine. The issue is I get the message that access to the network as unavailable. How do I get access to them at work?
Userlevel 6
+40
- Legends
- 1587 replies
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20 January 2023
Did you click on the link I posted? it says its not currently working and is posted by a moderator.
Update: Speed Test Service | Community (surfboard.com)
This link
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