Question

No internet on G34

  • 16 February 2024
  • 3 replies
  • 129 views
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Its says my modem is online the light is soild blue but the internet not working.

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3 replies

S
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So you have devices connected to modem WIFI network without internet? - If Yes

Please try accessing modem settings page or GUI and check for the WAN IP address to confirm whether your modem is receiving signal from the service provider or not.

http://arris.force.com/consumers/articles/General_FAQs/G34-G36-Web-Manager-Access

 

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plemans
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Userlevel 6
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did you check with the ISP to ensure you have it activated to your service?

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 1.4gig/240mbps
S
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Userlevel 5
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After activating the modem with Internet Service Provider(ISP) still unable to connect internet try with a re-provision with ISP .

For more information reach out to arris.com/consumersupport 

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