Hello,
I got arris surfboard cable modem from target but now cable is not functioning, i ask them if they are selling but they told me reach here for help. Can you provide a service for that.
Best answer by SURFboard Moderator
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- 2177 replies
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19 April 2024
Are you having issue with the power cable or with the coax line?
If this is on power adaptor or power cable and you will be having 1yr warranty for accessories to we can check on that you can reach out to Arris.com/consumersupport
Power cable but i guess its been a 2 years, target says there is a 2 year’s warranty. i bought adapter but when it moves connection lost.
- VIP
- 2177 replies
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20 April 2024
- Answer
Modem’s warranty is 2years and the accessory warranty is 1year.
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