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Arris Surfboard sbg10 - Cables are not working.

  • 17 April 2024
  • 3 replies
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Hello,

I got arris surfboard cable modem from target but now cable is not functioning, i ask them if they are selling but they told me reach here for help. Can you provide a service for that.

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Best answer by SURFboard Moderator 20 April 2024, 03:16

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Userlevel 5
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Are you having issue with the power cable or with the coax line? 

If this is on power adaptor or power cable and you will be having 1yr warranty for accessories to we can check on that you can reach out to Arris.com/consumersupport

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Power cable but i guess its been a 2 years, target says there is a 2 year’s warranty. i bought adapter but when it moves connection lost.

Userlevel 5
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Modem’s warranty is 2years and the accessory warranty is 1year.