I just switched to this new Arris Modem and can’t get my Samsung TV to be recognized For Internet access. It’s connected to the network, but not the Internet.
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16 December 2023
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For your information S33 is just a cable modem so it doesn't have inbuilt WIFI. You can connect TV to the modem ethernet port1 to access internet and even though you have 2 Ethernet ports on the back of the modem , you will be able to connect one device at the time and the reason why its because the modem is getting just 1 valid IP address If you want to use both ports at the same time you will need to contact your ISP and request a secondary IP Address.
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