Modem not maintaining connection and overheating as well warranty is still in effect.
Best answer by SURFboard Moderator
View originalModem not maintaining connection and overheating as well warranty is still in effect.
Best answer by SURFboard Moderator
View originalHello charlotte_lynn99
If the modem is overheating we would suggest you to disconnect the modem from the power and keep it a side, please reach out to Arris support team to proceed with warranty claim. please reach out to us on arris.com/consumersupport
How do I contact consumer support the site chat is disabled and there is no phone number
To contact consumer support, I suggest you to visit www.arris.com/consumersupport for more information.
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