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ARRIS SB6183. MODEM & ARRIS SURFBOARD SBR AC1200P ROUTER

  • 17 January 2024
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Bought back in 2019, Are these 2 different products 2.4 or 5 G?  Or neither?  i need a 2.4, I THINK, to be able to link my Catlink litterbox to this.  I can’t get it to link, as is.  See photos.  Much appreciated!!!

 

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Best answer by SURFboard Moderator 19 January 2024, 21:25

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I can’t figure out how to edit this question.  The answer. I think, is that it can toggle between 2.4 & 5.   Catlink says I need 2.4 - so how/where do I toggle on this device or my laptop??

Userlevel 5
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Since SB6183 is the cable modem, it does not have inbuilt Wi-Fi in it. 

I suggest you to contact your router manufacturer for further assistance.

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Ok.  It’s Arris Surfboard SBR-AC1200P

Are you able to tell me how to toggle 2.4 vs 5 with this device??  :)

im so desperate to figure this out.  

Userlevel 5
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 
Please contact your ISP for the same