SB6183

DOCSIS 3.0 modem

  • 63 Topics
  • 146 Replies

63 Topics

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The Many
stuartkrantzThe Many
asked in SB6183

arris modem SB6183

I own an Arris SB6183. My cable provider says it’s outdated. Best Buy says it’s still being sold. Our Data Speed is about 150 Mbps. Should I replace the cable modem?

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The Many
12 days ago
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The Many
KikimillerThe Many
asked in SB6183

Setting up modem - SB6183

I’m having problems setting up my modem.

1
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VIP
20 days ago
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The Many
flashman47The Many
asked in SB6183

Current software for sb6183 docsis 3.0

Spectrum says this modem cannot be updated I am trying to check if the current software  I have is the correct one.

1
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VIP
22 days ago
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The Many
scharrowThe Many
asked in SB6183

sb6813 port forwarding

Can’t find the port forwarding page on SB6183.  Do I need another modem ??

1
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VIP
1 month ago
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The Many
stnelnojThe Many
asked in SB6183

Remove a device from main network - sb6183

How do i remove a device from my main network

1
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VIP
1 month ago
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The Many
rcristina170The Many
asked in SB6183

ARRIS SURFboard SB6183 Modem not holding ethernet connection

We’ve been having issues with our wifi since December 2023. We replaced our old Arris modem with the same model just new modem at the time and we have still been unable to have consistent wifi connection. We have Optimum as our service provider and they have came out to check in their end and have even replaced the Coax cable saying that was the root issue. That service call was back in January and here we are back in March having the same issues. They are coming out tomorrow to check on it again but just curious if anyone has had any issues like this before. It is incredibly annoying to try to work and do school work with no internet at home.

1
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VIP
1 month ago
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jimmiracerThe Many
asked in SB6183

sb6183 compatibility with optimum internet

Is the SB6183 compatible on optimum internet at 50-100 mbps?

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J
The Many
1 month ago
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chtraywickThe Many
asked in SB6183

phone line or cell line for installation on SB6183 and SB6190

Do these cable modems require a phone line or cell line for installation?  We are in the mountains and the voice lines run on the internet, so when the internet is down so are our phones.Thank youChuck

2
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VIP
1 month ago
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Rms2024The Many
asked in SB6183

No power light, no online light, blue up and down - SB6183

I just connected a brand new SB6183, and have activated it in Xfinity. When I power it on it cycles through green lights for power, down, up, and the online lights up green briefly.  Then lights go off and the up and down turn blue. Nothing is plugged into the LAN side.  I tried plugging in my gateway and it couldn't be reached from Unifi. I know it's not my connection because I just swapped out an Arris surfboard. Any help would be greatly appreciated 

1
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VIP
1 month ago
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The Many
SDasThe Many
asked in SB6183

resetting SB6183 Modem

Hello everyone, I am trying to reset my SB6183 Modem because my Mac has been hacked. I followed  the steps that were provided in the article, unfortunately no Factory Reset Button was there as described. Can anyone help me please?

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The Many
2 months ago
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The Many
Laraque718The Many
asked in SB6183

surfboard model W30 not connecting to internet

I tried to use the Surfboard app it won't load I tried calling the number they not open what is going on did the close for business. I need my wifi. Especially my security camera is running of that now its off line

4
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VIP
2 months ago
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cdorstThe Many
asked in SB6183

can't find network name - SB6183.

wireless router (as did the neighborhood) lost power for a moment … now I can’t find our network and need some expert advice 

1
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VIP
2 months ago
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The Many
deedeeThe Many
asked in SB6183

Unable to connect printer with SB6183

my printer cannot connect to the internet its configured to my pc properly but i just realized that my arris router has run out of warranty on dec.17,2024 could this be my problem 

1
plemans
Legends
3 months ago
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The Many
AmywendlingThe Many
asked in SB6183

SB6183 modem dropped offline

My SB6183 dropped offline in the middle of the workday today. Xfinity says my signal is strong but the modem is offline. I’ve rebooted it several times, and they tried to from their end. Anything I can do to get this back online?Thanks

1
plemans
Legends
3 months ago
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The Many
picketyfenceThe Many
asked in SB6183

ARRIS SB6183. MODEM & ARRIS SURFBOARD SBR AC1200P ROUTER

Bought back in 2019, Are these 2 different products 2.4 or 5 G?  Or neither?  i need a 2.4, I THINK, to be able to link my Catlink litterbox to this.  I can’t get it to link, as is.  See photos.  Much appreciated!!! 

4
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VIP
3 months ago
J
The Many
jgw828The Many
asked in SB6183

Wi-Fi password to connect Samsung tv on SB6183

Recently connected Samsung TV using Xfinity internet and lost the connection. It is asking for a password and I don’t know which number on the modem I should be using to reconnect WiFi. 

9
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VIP
3 months ago
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The Many
murphyme444The Many
asked in SB6183

modem disconnecting every few seconds from new internet connection at new place

Frustrated is not the word!  SB6183 Arris should have more customer support than this.   Signal won’t hold-  drops internet connect every 5-6 seconds and reconnects every 10 seconds. New place, new internet connection, new company.  Signal good from pole to house.  All wires have been checked multiple times, power cycled many times, still happening.   

3
plemans
Legends
3 months ago
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The Many
JRozeThe Many
asked in SB6183

No internet when connecting a router in SB6183

I just got connected to xfinity internet today with my new SB6183. When I directly connect my computer to the modem, I connect to the internet just fine. When I connect the modem to my wifi router, nothing. Do I need to update any settings in the modem prior to connecting my router? Or is this just a router issue? The router was working just fine 10 min ago connected to my old modem.

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The Many
3 months ago
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The Many
justus6729The Many
asked in SB6183

Easy Setup -Modem

Is this easy to set up from Xfinity

4
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VIP
3 months ago
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The Many
RickydoesgamingThe Many
asked in SB6183

ethernet port is not working on SB6183

My ethernet port on my SB6183 doesn't work. I try to connect it to my laptop and it just doesn't connect. I'm not sure exactly what to do as the wifi works fine. Any help is greatly appreciated!

1
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VIP
3 months ago
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The Many
kylebondThe Many
asked in SB6183

New place no internet sb6183

Just moved about 15 min. away, but am in a new zip code. I've plugged in both the modem and the nighthawk router, but I am not recieving internet. I thought it might be an issue on the service provider side of things, so I contacted Xfinity, and they transferred services. However,  I am still seeing "connected no internet" on my devices. Need some troubleshooting help. 

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K
The Many
3 months ago
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The Many
akennedThe Many
asked in SB6183

SB6183 vs SB8200

I currently have WOW service and need a new modem. My current plan is 200 download and 10 upload. I can get an SB6183 sealed unit (black - maybe this is older?) for $20. I have a Black  Friday deal on the SB8200 for $98. Is the SB8200 worth the difference since I’m limited by my plan speed anyway. I do tend to keep my modems for some time. I had my last modem for 9 years. I’d like to hear opinions. Thanks. 

2
plemans
Legends
4 months ago
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The Many
ArleneThe Many
asked in SB6183

wifi name and password for SB6183

The box has no information on wifi name and password I can’t set up without putting that information in his

2
plemans
Legends
5 months ago
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The Many
RoberthemmerleThe Many
asked in SB6183

cannot find the username and password for Arris SB6183

I cannot find the admin and password name

3
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VIP
5 months ago
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The Many
rlevelle87The Many
asked in SB6183

no internet in SB6183

Internet is still not working

2
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VIP
5 months ago
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