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SB6183

SB6183

DOCSIS 3.0 modem

43 Topics
98 Replies

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43 Topics

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akennedThe Many

asked in SB6183

SB6183 vs SB8200

I currently have WOW service and need a new modem. My current plan is 200 download and 10 upload. I can get an SB6183 sealed unit (black - maybe this is older?) for $20. I have a Black Friday deal on the SB8200 for $98. Is the SB8200 worth the difference since I’m limited by my plan speed anyway. I do tend to keep my modems for some time. I had my last modem for 9 years. I’d like to hear opinions. Thanks.

19 hours ago

ArleneThe Many

asked in SB6183

DreedosThe Many

asked in SB6183

SB6183 is showing up as SB6141 in app

Is says SB6183 on the modem, just curious to as why this would be.

14 days ago

SDasThe Many

asked in SB6183

resetting SB6183 Modem

Hello everyone, I am trying to reset my SB6183 Modem because my Mac has been hacked. I followed the steps that were provided in the article, unfortunately no Factory Reset Button was there as described. Can anyone help me please?

14 days ago

MichealThe Many

posted in SB6183

No internet in SB6183

Xfinity internet did some recent updates to the service and after that my internet is no longer working. My devices do connect to the Wi-Fi and xfinity says my modem is online however it keeps saying no intervener connection on all my devices.

14 days ago

Discgolf157148The Many

asked in SB6183

Wi-Fi password for sb6183

I can’t find password for sb6183

20 days ago

alyssa829The Many

asked in SB6183

How to change settings from WPA3 to WPA2 to connect video doorbell.

I am trying to add a video doorbell and I need to change my privacy setting from a WPA3 to a WPA2. Is this something I am able to do?

1 month ago

DAWNH79The Many

asked in SB6183

external router sb6183

I am trying to set this router for network only. No internet. CN someone e plain how?

2 months ago

mainewoodsmanThe Many

asked in SB6183

surboard SB6183

Is there documentation for this ?

2 months ago

elisavega665The Many

asked in SB6183

i need my wifi password sb6183

Password

3 months ago

RCJCBCThe Many

asked in SB6183

Isp reboot slow speed issue sb6183

I have a SB6183 and often have lower internet speeds than my current plan and high latency. When I contacted my provider, they had to reboot service on their side to correct the problem. However, I still have high latency. When I advised him that my ISP had to reboot before and my issue with high latency, he inquired about the age of my modem. I told him it at least 3 years old and he suggested upgrading to on with docsis 3.1. Is he correct? Current plan is 300Mbps. Speed was at 50Mbps before call. Thanks.

3 months ago

JK27571The Many

asked in SB6183

SB6183 Modem not running at 500 mbps speed internet

HI, I have recently connected to Cox Communications and the Geek Squad was here from Best Buy to connect it to the modem and it’s currently running at 250, not 500. Cox said that I need a software update and it can be done remotely? Can you please advise? thank you,Julia

3 months ago

D3nn1s66The Many

asked in SB6183

SB6183 event logs

For the last few weeks my modem has been randomly dropping off line. I was wondering if I could get my event logs analyzed.

3 months ago

HeybertazThe Many

asked in SB6183

help with reconnecting SB6183

The internet was down with Cox yesterday. So I unplugged everything . Coax, blue internet cable and power. Half hour later got text that Cox was working on internet issues. I have 3 blue int cables, and 2 coax. Of course I stupidly did not mark when disconnected. Now don't know which ones. Any ideas and my modem turns on but 2nd light just blinks. Never turned solid. How do I know which cables and/ or could my 4 year modem have gone bad?

4 months ago

KevinHThe Many

asked in SB6183

SB6183 Internet drops, I have a "bootfile error"?

My internet keeps dropping out on my Surfboard SB6183. My Xfinity provider checked on their end and said I have a "bootfile error". Can anyone help?

4 months ago

NicqueThe Many

asked in SB6183

sb6183 how to login to the modem interface

How do I log in to my modem to see how old it is?

4 months ago

KentEschenbergThe Many

asked in SB6183

Disabling Lights

SURFboard SB6183 has blue lights that shine out the side. How can these be disabled? I’m willing to cut some wires.

6 months ago

jbenkendThe Many

asked in SB6183

Is the SB6183 Compatible with Centurylink?

I have Centurylink $50/mo and was wondering since it is not cable if I can still use this modem? Tks Jane

7 months ago

csi69The Many

asked in SB6183

SB6183 Firmware Updates

Trying to find out of above cable modem has any updates and if so do they download automatically. If not where can i locate them.

7 months ago

Jgcekc7355The Many

asked in SB6183

Arris sb6183 need primary DNS

How do I find the Primary DNS

8 months ago

emiwavThe Many

asked in SB6183

sb6183 not working

i’ve been trying to set up my modem to no avail i had this modem and a tplink router set up at my previous address, using xfinity i’m trying to install it now, but the globe button won’t turn on and connect to the internet. i called xfinity and they said it all looks good on their end. i’ve unplugged and reset a few times, but still nothing.

8 months ago

Rh37The Many

asked in SB6183

sb6183 not connecting properly

The internet thru my sb6183 would not come back on after being knocked out by a snowstorm. I’m trying to trouble shoot. After a factory start the status for upstream power is below spec. 35.7 dBmV-39.7 dBmV versus the +51 dBmV to 45 dBmV that it’s supposed to be. Is that enough to make it not function?

8 months ago

ShaperrishThe Many

asked in SB6183

can not connect ethernet to laptop

I have the SB6183 modem during installation it askes me to connect the ethernet to my laptop to get modem online but I do not have that port on my laptop. What can I do?

9 months ago

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