Solved

arris SB6190 wont connect

My new modem will.not connect

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Best answer by SURFboard Moderator 2 October 2023, 19:50

Userlevel 2

+18

Won’t connect? To your ISP? To your router? Any errors? What is showing in the Status and the Event Log?

Userlevel 5

+41

Could you let us know if are you able to connect internet now?

If still not connect the modem directly to the computer let us know the IPV4 address in order to assist you further.

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