Can't connect to online. All lights blue except online and it white
Best answer by SURFboard Moderator
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10 August 2023
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SB6190 is the cable modem, make sure that you are accessing the internet through hardwired connection directly to computer or laptop and if the online light is white, that’s very normal behavior.
If the problem persists in hardwired connection, follow the steps in the link given below:
http://arris.force.com/consumers/articles/General_FAQs/SB6190-Troubleshoot-Internet-Connection
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