Question

Activating the new modem

  • 14 April 2023
  • 3 replies
  • 1206 views

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I just purchased an ARRIS SB8200 Surf Board modem and having trouble activating.  To activate, I have two choices….Scan the QR Code or do it manually.  There is no QR Code and when I try manually...it does not recognize my wi-fi password.

Is there a way to get the QR Code for the SB8200?

 


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3 replies

Userlevel 6
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You can call the ISP and give them the mac address to activate it. 

Userlevel 3
Badge +23

The SB8200 doesn’t have Wi-Fi, it’s just a cable modem.  If you’re using SURFboard Central app, you’ll have to select SB8200 model for the correct guided assistance for modem activation and registration.

I just purchased an ARRIS SB8200 Surf Board modem and having trouble activating.  To activate, I have two choices….Scan the QR Code or do it manually.  There is no QR Code and when I try manually...it does not recognize my wi-fi password.

Is there a way to get the QR Code for the SB8200?

 

I had to call my ISP, TOOK THEM ABOUT 30 SECONDS.