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Latest Firmware for the SBG7600AC2?

  • 28 November 2023
  • 3 replies
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Since purchasing the SBG7600AC2 modem I have not thought about updating the modems firmware to the latest version. Where do I find the latest version and how do I install it. I currently have the 7600 in bridged mode and connected to my Unifi system here at home.

Thanks,

ElectronicsNut

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Best answer by SURFboard Moderator 30 November 2023, 20:57

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Userlevel 6
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You don’t. Its part of the provisioning by the ISP. 

Combo devices aren’t user updatable. 

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You don’t. Its part of the provisioning by the ISP. 

Combo devices aren’t user updatable. 

So, my 7600 cannot be updated or does support have to do it?

Userlevel 5
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Actually the service provider must distribute firmware updates to cable modem devices. ARRIS develops the software update and makes it available to service providers. 

The service providers qualify, test, and distribute the software update to devices on their network. 

It has limited control or visibility on distribution by the service providers.