I cannot find a way to connect my printer it says that I have to add the MAC address to the router to accept it but I can not find where to do that, I see no where to add a device with in the surfboard hub.
Best answer by SURFboard Moderator
View originalCould you please help us with the printer model number so that we can check and help you with the steps to connect to modem WIFI network.
It is a HP 5530
Since you are trying to connect the printer with this model G34, I suggest you change the security mode in 2.4Ghz.
Let me help you with the steps.
Launch the web browser>enter it in the address box as 192.168.0.1>login.
Gateway>summary>connection>Wi-Fi>networks>edit.
Then select security mode as WPAWPA2-PSK(TKIP/AES).
After changing the security mode, power cycle the printer once and connect with 2.4ghz Wi-Fi network.
TY TY! I am connected my work will
love me again 🎉🥳
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