SBG8300 first time activated with provider, no internet access. Sevice rep came to house checked all and says his part is all good. Still no internet. Why?
First time activation Xfinity no internet access
Userlevel 6
+40
- Legends
- 1593 replies
-
20 October 2023
Got a screensnip of the cable connections page and event logs?
Those help.
You can also check with arris if its brand new
- Guardians of the Gateways
- 2854 replies
-
15 November 2023
- Answer
Since you are not having internet connection after activated the modem, I suggest you to follow the troubleshooting steps in the below given link:
http://arris.force.com/consumers/articles/General_FAQs/SBG8300-Troubleshooting-Internet-Connection
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