Message for Arris staff.
The email I received to activate my registration had a bad link. I had to guess at a fix to activate my account. Here’s the link in the email:
That switched in the browser to: https://member/activation?userid=20628&token=91573edc85473ad93ad784e0312e1510
As you can see, there is no domain name. I had to add community.surfboard.com/ before “member” to activate the account.