eMTA - General

General information for eMTA products

  • 13 Topics
  • 22 Replies

13 Topics

E
The Many
eaz665The Many
asked in eMTA - General

Arris TG3442s

My internet provide changed my modem from Arris  SBG7580-AC to Arris TG3442s modem now have a NAS drive which I used to connect to it via VPN and cannot connect. Tried port forwarding, DMZ, mac brigding but still cannot connect to it.

1
S
VIP
12 days ago
M
The Many
msetzeriiThe Many
asked in eMTA - General

Uncorrectables with MODEL: TM3402A

Seeing large number of correctable and uncorrectable errors when accessing cable modem.Not sure what would cause these.Access cable modem info using 192.168.100.1and have setup a script that captures info every 30 minutes.#!/usr/bin/bashwhile :dowget2 http://192.168.100.1/cgi-bin/status_cgi --no-check-certificatesleep 1800donehave another script that extracts data into a spreadsheet, and then note changes in max errors from each 30 minute block.Latest results With comparison date of different blocks looking like this. Looked for info on what powerlevels and other things should be.Saw one thing saying the powerlevels should be between 15 and -15?Was getting numbers lower than -15, so disconnect everything but cable modem, and got power level numbers to sometimes have levels in positive range and under -10. But even then would see these correctable and uncorrectable numbers spike at time.Don’t know if these are normal or not. Occasionally have lost network access and rebooting modem brin

5
M
The Many
17 days ago
R
The Many
Raul sotoThe Many
asked in eMTA - General

historial

 Como encuentro o puedo acceder al historial del modem arris tg1652a de los dispositivos que se han conectado a la red wifi 

2
plemans
Survivors
2 months ago
V
The Many
VinsmokeJesusThe Many
asked in eMTA - General

TG2482A i can't find any update for my device.

I try to access the configuration of my router, and everything is in order, the problem is that I cannot access its advanced configuration, the option simply does not appear or it appears in a gray box, I cannot change anything, I can only access the basics and I need change some settings in the "Advanced" section, I think it's because the firmware is not updated and I can't find information about it. I hope someone can help me, thank you very much for your time.

1
S
VIP
2 months ago
A
The Many
AlexThe Many
asked in eMTA - General

TG3442S Bandwith Limitation

Hello Community,I have an Arris TG3442S. I want to limit the Bandwidth to all devices. How can I accomplish that?

1
S
VIP
2 months ago
B
The Many
BRMeminThe Many
asked in eMTA - General

Port forwarding doesn't fix my PS4's NAT type

I have an Arris TG2482A modem in my house which I have been using for quite a while now. I like to play multiplayer games on my PS4 and at first I didn't have any problems with it; I'd get a NAT type 2 or moderate. But overnight my NAT type changed from moderate to strict, and now I can't play most online games anymore. I tried enabling UPNP and port forwarding but to no avail, I still have get NAT type strict. As far as I can gather, port forwarding should be enough for me to get NAT type moderate. Does anyone know what else I can try? I also tried activating DMZ for my PS4's IP address band that unfortunately didn't work either. 

1
S
VIP
3 months ago
B
The Many
brianmThe Many
asked in eMTA - General

Remote Access for TG862G

I work for a small ISP. We have been given alot of the Arris  TG862G Modem’s. I have been looking for a way for us to access them of the wan side. However, I have not been able to do so. If any one knows how I can make this work. That would be great.

1
S
VIP
3 months ago
T
The Many
Toppe33The Many
asked in eMTA - General

Virtual Server = VLAN ?

Hi, I have an Arris TG2482 device. I want to create a VLAN to separate my TV + smart lights etc from the rest of my devices. Please note my networking experience is close to nothing. Is the virtual server the same thing as VLAN? What exactly put in as parameters when creating it? Can someone please guide me through the process? Or at least ease the pain when trying to do it.I have understood that in order for the VLAN to function, I need to link it to one of the physical ports in the Modem/Router TG2482. Is it an issue if I have ethernet cables connected to all of them already? Does the VLAN port need to be empty? Then, how to actually connect a smart light to the VLAN?Thanks for the help :) 

1
S
VIP
4 months ago
B
The Many
bpress54The Many
asked in eMTA - General

Arris TG862G modem

I lost my username to be able to log into my router so I can change the network password. I see that my modem isn’t supported any longer. I know it has been changed from the default, and I’m on my last attempt before I get locked out. Help!

2
B
The Many
5 months ago
J
The Many
JimJabThe Many
asked in eMTA - General

TG862G router

How do I update my TG862G router?

1
plemans
Survivors
5 months ago
T
The Many
tjyangThe Many
asked in eMTA - General

LAN DNS Setup for SVG2482AC ?

Like R1, I like to specify my own DNS server in local LAN.Is this possible for this model ? I can’t find a place for me to specify local DNS server in “Local IP  network” section. R1: https://arris.secure.force.com/consumers/articles/General_FAQs/SBG7600AC2-DNS-Setup

1
plemans
Survivors
10 months ago
R
The Many
ronThe Many
asked in eMTA - General

eMTA with multi-gig?

Hello all, and happy to be part of the new community!My most recent Arris product was the T25, and I was extremely happy with it as it was very dependable and trouble-free.Last year, I updated my home network to support multi-gig and was surprised/disappointed to see that I didn’t have an Arris option when it came to an eMTA with a 2.5 Gb (or higher) Ethernet port. Even now, I don’t see that Arris has entry on the market… any plans?

3
N
VIP
11 months ago
mAX SURF
The Certified
mAX SURFThe Certified
published in eMTA - General

What service providers do you support with voice products?

 Can the voice products be used with any service provider? I only see the Comcast xfinity logo on the box

372
S
Button Mashers
1 year ago
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