Modem - General

General Cable Modem

  • 10 Topics
  • 21 Replies

10 Topics

J
justmeFish
asked in Modem - General

No ethernet connection

Struck by lighting they replaced outside cable and power plug to splitter my Wi-Fi works but ethernet does not I have a Surfboard model SVG2482AC 

0
J
3 days ago
R
RD2ARRISFish
asked in Modem - General

Used Modem - No Documentation

I was told I could get all the information I needed through the GUI.  What is that and how do I do it?

2
C
20 days ago
A
AyhabFish
asked in Modem - General

hardware?

Hello. Were we suppose to have our hardware already? I haven’t received anything to test yet. 

6
A
21 days ago
S
Starlin CastilloFish
asked in Modem - General

How I check the internet data used on a SB8200 or other modem?

I need to know my data usage.

2
TechRep
1 month ago
mAX SURF
mAX SURFCommunity Manager
asked in Modem - General

I am ready to install my new modem, do I have to contact my Service Provider?

 It is possible that you need to contact your service provider.Using the SURFboard Central mobile app, the self-serve portal works with Comcast, Charter and Cox most of the time.For other service providers, you may need to contact.  The App helps you get the information you will need if you call.

2
TechRep
1 month ago
R
RD2ARRISFish
asked in Modem - General

How do I know which modem to get?

What's the difference between all these modems?  Don't they all do the same thing?

2
P
1 month ago
R
RD2ARRISFish
asked in Modem - General

Refurbished or New?

Do your refurbished modems work as well as your new modems?  If so, why pay more for new modem, what’s the difference?

3
P
1 month ago
Where the Wild Pings Are
Where the Wild Pings AreMini Mal
asked in Modem - General

Cable Signal Levels

What range should my cable signal levels be within? 

1
Manoj Thirumalai
1 month ago
mAX SURF
mAX SURFCommunity Manager
published in Modem - General

When would I need the 2.5Gpbs port?

 Some devices have 2.5Gpbs port and others don’t.Should I invest in products that have this port?

151
N
1 month ago
mAX SURF
mAX SURFCommunity Manager
asked in Modem - General

How do I activate my new cable modem?

I got a new SURFboard modem and connected everything but I can’t get online. I was told that the modem needs to be activated, can someone help with that?

2
mAX SURF
1 month ago

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