Modem - General

I have a Arris OBBD Router that I need to have the PW reset.

I have an Arris DOCSIS modem on ComcastSoftware Image Name:AR01.05.020.13_032624_735.NCS.20Model:G36The upload speed has been poor since I purchased the modem last year.  5-6 Mbps is typicalDownload speed is 700+ Mbps.   My previous rental modem from Comcast got around 300Mbps upload speed.   Comcast came out to check the connection & found no problems.   When the technician connected hist modem, he got about 320 Mbps upload. Do a need a replacement modem from Arris? 

I am not able to sign into my routers GUI (192.168.0.1) . I login with the correct credentials and it gives me an error of "you must sign in first". Then when I try to log back in, it says someone is already logged in. Please assist! Thank you,W. Bower

Forgot email to login to modem setyings

What type of security is my router 

I cannot open my Netflix acct to play a movie. Csn you update your firmware?

Trying to download the app on a new cell phone which is different than the one I originally used to set up the device but its keeps  kicking me out.. DO I need to restore the device to factory settings and then start over? 

I am trying to connect a device (smart bulb) and says must be 2.4 compatabile. 

Hola cómo activo mi moderm 

I try to changed my password but when try to login, i received the name or the password are invalid. i reset the router and i try with admin/password admin/admin and only admin

ever since switching from my xfinity router to this arris modem whenever im on a teams. google or zoom video call people can barely hear me its very frustrating 

We cannot connect to the WiFi system

Help

Can I switch from 2.4 to5 g network on an arris an g10

Two routers...Router A (Arris TG3452A) ISP internet 192.168.0.1 No endpoints (other than Router B) connectedRouter B (tp-link Archer AX11000) Internal router 192.168.1.1 All internal endpoints connectedRouter B gets IP address from Router A Router B uses Router A as gatewayOther than Router A providing a static IP to Router B and Router B using Router A as the gateway, I can't see any way to add any further configuration to Router A that would allow for a NAT forwarder to work for Router B.  Would like to be able to add a port forward on Router A for an endpoint on Router B ,but Router A states IP address is invalid (because it's not in the same subnet).Can this be accomplished? If so, how?Thanks in advance.

Activate my device registration online

The Arris web site won’t recognize my serial Number.  

I would like to return order number 61260. Please provide me with return instructions.Robert Woodhouse

My internet provider says I need to set up the WIFI ip address for my wifi router. How do I do that? 

In most cases, the modem’s Status page can be accessed by browsing to the modem’s address 192.168.100.1 from a client connected to the Wi-Fi router or connected to the cable modem. If you’re unable to get to the modem’s login screen, the workaround is to manually assign IP addresses in the device (Wi-Fi router or PC) that is directly connected to the modem.  NOTE: The workaround requires knowledge of assigning IP addresses to the PC or Wi-Fi router.  Refer to the user manual for instructions. Wi-Fi Client OnlyIf you only have a Wi-Fi client, the only workaround is to change the Wi-Fi router’s WAN IP address.      Log in to your Wi-Fi router’s settings page and navigate to the WAN or Internet settings.  Set the WAN IP address to Static and enter the following network addresses. IP Address: 192.168.100.200 Subnet: 255.255.255.0

I recently purchased the surfboard Wi-Fi cable modem, and my HP computer will not allow me to gain access to the Wi-Fi. I have to use a ethernet cable to get on the Wi-Fi network. Isn’t that supposed to be a wireless modem? Am I doing something wrong?

miking an isp included with any  modem purchased (i:e : having an ARRIS isp included with any ARRIS modem.

Mohon bimbingan nya untuk saya sebagai member baru

My WiFi recently has been having issues connecting to wifi or even just randomly dropping. I’ve reset my router multiple times, but it just seems to be worse. Not sure what else to do. Any advice with this would be greatly appreciated 

I forgot my password