Features and Services

App features and services

  • 5 Topics
  • 7 Replies

5 Topics

S
ss122sbFish
asked in Features and Services

SB APP/G36 install issues.

New user senior. HELP! Recommendations.Multi issues.Can’t log in web interface.Can’t check speed (1.2 GB), Failed to configure. (sometimes speed posted on home page network) speed)2-3 service calls at install not much help. Changed/name password after install; - won’t hold?Why sometimes 5G devise change to 2.4. Not sure one device lost connection and complete network not working?I would have returned but spend too much time configuring all devices WIFI ETC. will monitor!Many devices unknown? Why duplicate network as secondary home?App needs updates? Can’t use PC OR MAC FOR APP or web interface.ThanksSs

1
S
27 days ago
P
phlyxFish
asked in Features and Services

Arris VMS1100 - Cannot Clear hard Drive!!!

We just dropped our Frontier FiOS service (was formerly Verizon FiOS) and they told us to do whatever we wanted with the equipment.  One of the pieces is an Arris VMS1100 DVR.  We don’t mind giving it away *BUT* I would rather clear the hard drive first.  Found the manual and was able to get into the BUI (Basic User Interface) and found the manual states to go to 01 Diagnostics and within 5 seconds depress DVR three times and then FiOS TV.  We have several remotes and tried several of them.  Can get around the menus find but when we select 01 Diagnostics and then do DVR three times and then FiOS TV, it does absolutely nothing.  Just sits there on the Diagnostics screen. Is there some trick we’re missing to clear the DVR hard drive?

1
S
2 months ago
S
Sherratt42Fish
asked in Features and Services

SVG2482AC won’t connect to phone

Trying to connect phone ( not mobile) to modem. Have spent hours online with xfinity and still nothing. If I reconnect their unit it works.any suggestions?thank you 

2
S
2 months ago
mAX SURF
mAX SURFCommunity Manager
asked in Features and Services

How do you configure parental control feature?

 I need help understanding how to configure the parental control feature

2
Manoj Thirumalai
6 months ago
Where the Wild Pings Are
Where the Wild Pings AreMalibu
asked in Features and Services

Alexa skils

What skills can I use with my Alexa? 

1
TechRep
6 months ago

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