Features and Services

App features and services

  • 10 Topics
  • 13 Replies

10 Topics

M
The Many
Meaganh16The Many
asked in Features and Services

parental controls

I have an Arris modem/router DG3270a that I’m trying to set parental controls on. I’ve logged in and added all the keyword filters and website filters. I’ve checked the box that enables Parental controls, and clicked apply. The parental controls are still not working. What do I need to do next? 

1
S
VIP
2 months ago
U
The Many
Ugo1stThe Many
asked in Features and Services

Blocking a URL

I have an ARRIS DG3450, In: Parental Control > Managed Sites, I've added https://www.tiktok.com/ (always) checked each device NO, but can still access tiktok on all devices, Am I missing something?

2
plemans
Survivors
4 months ago
J
The Many
Jeff DunnThe Many
asked in Features and Services

Is ARRIS an ISP?

All i needed to know was , is Arris a ISP also?

1
S
VIP
4 months ago
B
The Many
BacoffmanThe Many
asked in Features and Services

log in

I am trying to get to a log in site but cannot locate a site. Can someone please help me?

1
S
VIP
4 months ago
J
The Many
Jeff DunnThe Many
asked in Features and Services

Administrator

i dont do social..all i have is a simple question which requires ONLY a simple answer…im very busy and leave if im made to wait

1
J
The Many
4 months ago
S
The Many
ss122sbThe Many
asked in Features and Services

SB APP/G36 install issues.

New user senior. HELP! Recommendations.Multi issues.Can’t log in web interface.Can’t check speed (1.2 GB), Failed to configure. (sometimes speed posted on home page network) speed)2-3 service calls at install not much help. Changed/name password after install; - won’t hold?Why sometimes 5G devise change to 2.4. Not sure one device lost connection and complete network not working?I would have returned but spend too much time configuring all devices WIFI ETC. will monitor!Many devices unknown? Why duplicate network as secondary home?App needs updates? Can’t use PC OR MAC FOR APP or web interface.ThanksSs

1
S
VIP
6 months ago
P
The Many
phlyxThe Many
asked in Features and Services

Arris VMS1100 - Cannot Clear hard Drive!!!

We just dropped our Frontier FiOS service (was formerly Verizon FiOS) and they told us to do whatever we wanted with the equipment.  One of the pieces is an Arris VMS1100 DVR.  We don’t mind giving it away *BUT* I would rather clear the hard drive first.  Found the manual and was able to get into the BUI (Basic User Interface) and found the manual states to go to 01 Diagnostics and within 5 seconds depress DVR three times and then FiOS TV.  We have several remotes and tried several of them.  Can get around the menus find but when we select 01 Diagnostics and then do DVR three times and then FiOS TV, it does absolutely nothing.  Just sits there on the Diagnostics screen. Is there some trick we’re missing to clear the DVR hard drive?

1
S
VIP
8 months ago
S
The Many
Sherratt42The Many
asked in Features and Services

SVG2482AC won’t connect to phone

Trying to connect phone ( not mobile) to modem. Have spent hours online with xfinity and still nothing. If I reconnect their unit it works.any suggestions?thank you 

2
S
VIP
8 months ago
mAX SURF
The Certified
mAX SURFThe Certified
asked in Features and Services

How do you configure parental control feature?

 I need help understanding how to configure the parental control feature

2
Manoj Thirumalai
The Many
11 months ago
Where the Wild Pings Are
Cable Modem Commandos
Where the Wild Pings AreCable Modem Commandos
asked in Features and Services

Alexa skils

What skills can I use with my Alexa? 

1
TechRep
Button Mashers
11 months ago
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