T25

Voice and DOCSIS 3.1

  • 6 Topics
  • 15 Replies

6 Topics

C
CablejeffFish
asked in T25

use t25 from xfinity on optimum

Bought a t25 supposedly compatible with optimum, but was used for xfinity.  Optimum could activate it, but no phone ot internet worked

7
P
1 month ago
R
RandyFish
asked in T25

T25 connection issues thru router

I purchased a T25 modem to replace the Xfinity Xfi. I have internet connection from T25 lan port to a pc, but not when T25 is connected to my router. I reconnected the Xfi. Every thing works!!!What am I doing incorrectly for the T25 not to connect thru router?  I had a Xfinity tech out today helping. He don’t know either.

1
P
1 month ago
R
rpfutrellFish
asked in T25

Repair Request

I purchased a T25 that stopped working, and wondering if Arris has a way to diagnose it for me and repair it ?Given the cost/initial investment of these devices  I'd consider repairing it vs. buying a new one.  The warranty has expired by a couple of months, but I believe it can be ♻️ recycled ♻️ and/or repaired. Thank you in advance 

2
N
3 months ago
P
pgm554Fish
asked in T25

Comcast speed issues t25

I had an older modem tm225r that I replaced with a t25 because of fluctuating speed issues.It could vary from 250 or 300 to under a 100 (wired).Measuring from the Ethernet port on the t26 using a laptop and using Comcast speed site,with the new modem I still get under a 100 even though my service says 500 down.There were issues with cabling and connectors that they just replaced.His handheld meter is saying 600 down,but several different laptops said under 100.Any ideas?

1
P
5 months ago
S
Siuu1994Malibu
asked in T25

Why my ports on the SB8200 are not working?

I just purchase my new modem and i was wondering where is written down the info about the name of my new network and the password

2
C
5 months ago
TechRep
TechRepMalibu
asked in T25

Battery backup

Hi, I used to have one modem that supported battery backup but I just decided to upgrade ny equipment to a T25. So I’m wondering if this modem has battery backup and where I can purchase that battery

2
Adrianombcc200
6 months ago

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