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eMTA - Voice enabled Modems & Wi-Fi Modems
SVG2482AC

SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

165 Topics
323 Replies

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165 Topics

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kstreileinThe Many

asked in SVG2482AC

Upgrading to WPA2 svg2482ac

How do I upgrade my modem to WPA2 security?

7 days ago

dannk77The Many

asked in SVG2482AC

Can't login to modem on SVG2482ac

For the SVG2482AC unit I am trying to turn off the onboard wifi. I plug into it with a cable, check IPconfig and see 10.0.0.1 as the gateway but I cannot log in with either Edge or Firefox. Just spins, never prompts for credentials. This wifi seems to be conflicting with my already existing wifi system

202

13 days ago

scottd923The Many

asked in SVG2482AC

surfboard svg2482AC - add client device

Hi. I have been using a streaming service called Xtreme HD IPTV for about 6 months now with no issues until the past few days where I cant seem to get any service on on it. They are saying it an issues with my ISP ( Xfinity) but when i call them they tell me its and ARRIS issue and that Xfiniity cant help. The support team is telling me to disable an xFI advance security.. but i have no clue how to do this. Any help for resolution on this is greatly appreciated.

13 days ago

mymodemThe Many

asked in SVG2482AC

how to find wpa2 password Svg2482ac?

I need the password for my modem svg2482ac?

101

15 days ago

leej63The Many

asked in SVG2482AC

SVG2482AC-RB - 2.4g network name is not broadcasting

I cannot see my 2.4 GHZ band when I try to connect to my wifi only 5.o is available

111

22 days ago

teknikal13The Many

asked in SVG2482AC

Compatibility with SVG2482AC and AC2350 Wi-Fi Router.

What is the best product to fill a dead zone in my house that is compatible with ARRIS SURFboard SVG2482AC DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router? Any thoughts?

161

25 days ago

mrunknownyThe Many

asked in SVG2482AC

Accessing CLI on SVG2482AC

I’m currently working on my advancing my cyber knowledge and wanted to get hands on with my modem. I tried accessing a CLI to tinker with it but I was unable to access it. I have logged into my wifi and gone into advanced settings but nothing there seems helpful. Edit:My main reason for wanting CLI is to create subnets with it

171

30 days ago

marthascuellarThe Many

asked in SVG2482AC

Password reset on SVG2482AC

Molly1726The Many

arris modem svg2482asc - Needs an update

Xfinity technicans said today we should update are modem because its 8 years old.Is there any truth in this information, and if it’s true which one should I purchase.

491

1 month ago

Jacky48The Many

asked in SVG2482AC

Surfboard SVG2482AC Ethernet and Wireless connection

I am replacing my Xfinity modem with the Surfboard. The direction call for an Ethernet connection for installation. Will this type of installation mess up my wireless connection?

371

1 month ago

RossThe Many

asked in SVG2482AC

forgot password need to reset on SVG2482AC

Forgot password how can I reset

712

1 month ago

yeidelThe Many

asked in SVG2482AC

svg2482ac password not "password" after reset

svg2482ac - the wifi password is not reset to the word "password" after resetting the gateway by disconnecting the power source, waiting 15 seconds and then re-connecting the power source.

1243

1 month ago

7JackThe Many

asked in SVG2482AC

WHY ARE THE online LIGHTS FLASHING ON SVG2482AC

SVG2482AC - online light is blinking

415

1 month ago

kschelteThe Many

asked in SVG2482AC

having trouble hooking printer to svg2482ac - can't activate WPS on modem

My modem (svg2482ac) works fine for surfing the internet, as well as for my landline. My printer, however, is looking for a WPS connection in order to connect to the modem. I have tried restarting the modem completely from scratch and then pressing the WPS button on top of the modem. The WPS button will blink for about 3 or 4 minutes and then turn off. What am I doing wrong?

231

2 months ago

cheryl1556The Many

asked in SVG2482AC

Unable to connect internet on SVG2482AC

There is no way to contact surfboard except for your website. Your website is NOT helpful. Nothing except plenty of ads for new products. Support the one's that you distributed already!!You need live tech support if you are going to sell inferior products that DO NOT connect to the internet!Do not purchase if you have Xfinity..I never did connect after hours with Xfinity tech support!

1017

2 months ago

maiahsdadThe Many

asked in SVG2482AC

DNS Server Change on SVG2482AC

Greetings! I own an SVG2482AC modem. My company is requesting that I change the primary DNS server. I just want to know if it's possible, and if so, how to do it. I called the technical support desk and was quickly told that I needed to buy that 30 second answer. I've never experienced this before, but it has been a couple of years since I've called the Arris company. So, I'm wondering if I might find the answer here. I can log in to my settings, but not able to find where I can change the DNS servers. Thanks for your thoughts.

351

2 months ago

ChuckMThe Many

asked in SVG2482AC

My TV is connected to the local network but unable to connect to the internet on SVG2482AC

My TV is connected to the local network but unable to connect to the internet while trying toinstall SVG2482AC

151

2 months ago

gosnipe1The Many

asked in SVG2482AC

Unable to locate the correct cmac number on SVG2482AC

My cmac number has a letter o in it. My cellphone is not letting me type or input the letter o. It only lets me use the number 0 which is incorrect. What can I do?

332

2 months ago

HadjaThe Many

asked in SVG2482AC

Unable to connect Wi-Fi on SVG2482AC and looking for Wi-Fi password

I connected to xfinity and can't locate my username and password on the wifi, it has a different username and I need my password

331

2 months ago

HadjaThe Many

asked in SVG2482AC

Username and password to connect internet on SVG2482AC

Wifi name is different from one on modem, xfinity needs the right username and password to connect the internet for me

231

2 months ago

HgirlcvfThe Many

asked in SVG2482AC

Unable to login the GUI web portal to change password - SVG2482AC

The manager app is connecting to the WiFi gateway but won’t let me log in to my account to be able to change passwords and everything? It keeps saying network connection lost even though I’m still connected

351

2 months ago

mgferreiraThe Many

asked in SVG2482AC

Open Ports 80 and 443

I need to have ports 80 and 443 opened on my router

191

3 months ago

dmckeehan503The Many

asked in SVG2482AC

SVG2482AC not showing connected devices on GUI web portal

eMTA & DOCSIS Software Version: 10.0.X.SIP.PC20.CTSoftware Image Name: SVG2482AC_2.2p14s4_PROD_seyAdvanced Services: SVG2482ACPacket Cable: 2.0 using modem/router on Optimum cable internet. recently i’m unable to see any connected devices or ip addresses of the devices.

392

3 months ago

almeyercoThe Many

asked in SVG2482AC

arris svg2482ac router swap out, no internet connectivity

Previous svg2482ac taken out by lightning. Replaced with same router, was able to activate it with Xfinity but cannot connect to the internet

831

3 months ago

vanbriThe Many

asked in SVG2482AC

Cannot connect I-phone to SVG2482ac Wi-Fi and intermittent internet connection on SVG2482AC

As of 2 days I am unable to connect my I-phone to SVG2482ac Wi-Fi. All the lights are on and it is displaying Online. X-finity Tech Support informs me that the modem needs to be replaced. How can I check if what X-finity says is true? Also, the modem seems to be slow and dropping devices.

311

3 months ago

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