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SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

  • 200 Topics
  • 431 Replies
200 Topics
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The Many
michtomThe Many
asked in SVG2482AC
arris surfboard svg2482ac

i have this Arris surfboard svg2482ac modem/router which i bought with TP link Deco x60 router. I did not know that The Arris was both modem and router so. when i set it up I was using The Arris for everything. I was having connection issues and started looking into it and got the tp link working properly.this now has a different IP address which works out great with everything except the printer (hp Officejet 4620). i am unable to get it to recognize the new IP address, it still shows the old one. It will only print with the USB enabled desktop.is there a simple work around that a novice could do to enable WIFI printing?

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Wi-Fi Warriors
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richardb830The Many
asked in SVG2482AC
Online Light blinking on SVG2482AC

I’ve had my SVG2482AC Modem for about five years.  Just now, the WiFi isn’t working.  I did the following troubleshooting: Checked for XFinity outage in my area and there is none. Swapped out the coax cable coming from the wall to the back of the modem.  Made sure connections were firm. Power cycled the modem Relocated the power to a different outlet.None of these worked to restore my WiFI.  Any idea what could be causing this and I would appreciate some suggestions.  Thanks 

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Twin4lyf391The Many
asked in SVG2482AC
set up box

How do I setup my arris wifi box

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Wi-Fi Warriors
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PhillipThe Many
asked in SVG2482AC
No support from Surboard...Zip...new Corporate philosophy

Supporting the product a company makes is no longer in fashion...they forget...when you disrespect your customers you get fewer of them.

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Rockstar!
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EskyThe Many
asked in SVG2482AC
Upgrade

Is ther any product available that ican handle faster internet speeds than the SVG2482-AC, I need wi-fi, router and voice enabled. If not available in one machine,what do I need ? Xfinity keeps sending me notices that I my modem can not handle the speeds I am eligible for.

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Wi-Fi Warriors
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apallas1The Many
asked in SVG2482AC
password change

how do i change the wifi password? please  don’t refer me to your link because its not available . ive tried referencing many other customers same question and have not seen an answer. I have Surfboard SVG2482AC

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Wi-Fi Warriors
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DavesalThe Many
asked in SVG2482AC
Arris Surfboard SVG2482AC - Slow speed internet issues

I currently have the SVG2482AC with my Xfinity account.  Xfinity notified me that I have faster internet speed but this router does not support the higher speeds.  What would be a good, low cost replacement for this router?  I need the same features as I plug a business phone into this router.  I don’t have any issues with this router and wondering if I should just keep or upgrade to accommodate the higher speed. Thoughts and recommendations??Thank you!

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Wi-Fi Warriors
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rudyj03The Many
asked in SVG2482AC
Disable DHCP SVG2482AC

I am trying to disable DHCP on my SVG2482AC router but I do not see the option anywhere.  I bought this device on my own and got it activated by comcast.  I see various other DHCP options like begining and end addresses, but no option to disable it entirely.  It looks like I am running this software image: SVG2482AC_3.14p16s1_PROD_sey which from my understanding is Comcast’s custom firmware.  Is there a way I can disable DHCP myself, perhaps by re-flashing the retail firmware somehow?

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Wi-Fi Warriors
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The Many
SummerThe Many
asked in SVG2482AC
how to connect to 2.4 GHz on SVG2482-AC

Need to connect to 2.4 GHz to activate security camera 

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Wi-Fi Warriors
mstrwooley
The Many
mstrwooleyThe Many
asked in SVG2482AC
CAN'T LOG ONTO MY ARRIS SURFBOARD SVG2482AC GATEWAY LOGIN

When I activated my ARRIS router way back in 2019, I gave it a custom USERNAME and PASSWORD. I tried logging in today using the two I chose, or at least wrote down. It will not let me in. I tried the factory default (username: admin and password: password) No go. My question is...is there anyway to reset my logon username and password without doing a factory reset?

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Wi-Fi Warriors
JBlue
The Certified
JBlueThe Certified
asked in SVG2482AC
is there a new version of the svg2482ac or model with telephone and battery backup?

hi there surfboard people, my Arris svg2482ac is working, but, the battery backup is not. I’m told not to invest in another battery. The prior battery replacement purchase was a dud, with no returns allowed, thanks Amazon. I’m looking for a replacement router (Arris or non-Arris) that has the same features, telephone jack, battery backup, compatible with Xfinity. Can ya help me? TIA

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Wi-Fi Warriors
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humbertosoriaThe Many
asked in SVG2482AC
Changing wifi credentials on SVG2482AC

How can i chnage my password

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Wi-Fi Warriors
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EmdollerThe Many
asked in SVG2482AC
arris svg2482ac intermittently drops 2.4ghz wifi

Every few days my 2.4ghz WiFi will disappear. Removing power to reset it works but I can’t figure out why this happens. Never happens on 5ghz  Things I’ve tried:I have tried manually changing the channel but that didn’t help. I changed channel bandwidth from 20/40 to 20 and that didn’t help. I’ve posted my current settings. Ran WiFi spectrum to see what was going on (see picture)Any ideas?Ed  

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Wi-Fi Warriors
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RUDEBOIIThe Many
asked in SVG2482AC
error in setup SBC app on SVG2482-AC

My WiFi network disappeared when I was trying to set it up in the surfboard app and now it’s not visible! Do I need to root my router and hod do I do so?

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Wi-Fi Warriors
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BillKThe Many
asked in SVG2482AC
Surfboard SVG2482AC no internet with Windows11 laptop ?

Hi,  I recently bought a new to me Lenovo Laptop with Windows  11 on it.   It works fine at my business with the Verizon router but at home with the Arris on Xfinity it will not allow me to access the internet ?   It says “connected” but no internet access.   I am using Firefox but have tried Edge and Chrome just to be sure it wasnt the browser.  Any thoughts ?  Is anyone else having the same issue ?   The Modem/Router is probably 4 years old ?  I cant seem to find a way to check to see if it has the latest firmware. I have a desktop, two phones and a tablet and all of them connect just fine. 

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mcruth77The Many
asked in SVG2482AC
help

I am trying to rest my password and it isn’t working 

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Wi-Fi Warriors
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Jwh012781The Many
asked in SVG2482AC
svg2482ac as wifi only

Can I use this modem/router as WiFi only as I purchased a standalone better modem?

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Rosie422The Many
asked in SVG2482AC
App to control wifi on svg2482ac

What app do I use to control users on my WiFi 

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plemans
Juggernaut
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ccwThe Many
asked in SVG2482AC
Cant access 192.168.0.1 SVG2482AC

i get spinning wheel and “cant access server not responding” used Safari and Chrome on. macbook pro

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Wi-Fi Warriors
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TychbbThe Many
asked in SVG2482AC
ARRIS SVG2482ac - unable to connect wifi internet

Recently purchased ARRIS SVG2482AC 3:1. WiFi is not connecting and when it does it goes off periodically. Customer and tech support was not helpful and since it is a 3 year-old product I was not able to get refunded nor any assistance to figure out why the Wi-Fi is not connecting constantly. They wanted to charge me additional money to service. The modem, and I was never able to get the help. I needed very disappointed customer and I will never buy an ARRIS surfboard modem ever again. The modem needs an upgrade and the Wi-Fi is not connecting, and I am not able to use the a product. It is a complete waste of money…

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Rockstar!
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FrankTThe Many
asked in SVG2482AC
Reliability

Just looking for reliability and problem support capabilities after purchase.  

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plemans
Juggernaut
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The Many
pmurynThe Many
asked in SVG2482AC
Default Wi-Fi password to connect devices on ARRIS SURFBOARD SVG2482AC

Where do I find the password for my ARRIS SURFBOARD SVG2482AC modem to connect to my phone, tv, laptop? 

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plemans
Juggernaut
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The Many
linomike69The Many
asked in SVG2482AC
cannot login to ARRIS surfboard

My Aries surfboard got put on bridge mode now I have no Wi-Fi I am able to connect with a laptop but it will not take the username and password I cannot log into gateway also try resetting factory settings and using admin and password as password and nothing can someone please help

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plemans
Juggernaut
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The Many
bryanmooneyThe Many
asked in SVG2482AC
Setting up my Picstar picture frame with my new dual band Surfboard router

Bought a new Surfboard dual band (2.4 & 5g)  router and setup all my devices, (ie. phone, printer etc) seamlessly except for my wireless Picstar picture frame. Contacted Arris and they helped me name each band with a distinctive name but still no help.  The second name for 5g is not showing up.

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nopretendersThe Many
asked in SVG2482AC
Wi-Fi Extender for Arris SVG2482AC

Recommend Wi-Fi Extender for Arris SVG2482AC modem with 500 Mbps download package.

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The Many
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