SVG2482AC

I’ve had my SVG2482AC Modem for about five years. Just now, the WiFi isn’t working. I did the following troubleshooting: Checked for XFinity outage in my area and there is none. Swapped out the coax cable coming from the wall to the back of the modem. Made sure connections were firm. Power cycled the modem Relocated the power to a different outlet. None of these worked to restore my WiFI. Any idea what could be causing this and I would appreciate some suggestions. Thanks

i have this Arris surfboard svg2482ac modem/router which i bought with TP link Deco x60 router. I did not know that The Arris was both modem and router so. when i set it up I was using The Arris for everything. I was having connection issues and started looking into it and got the tp link working properly.this now has a different IP address which works out great with everything except the printer (hp Officejet 4620). i am unable to get it to recognize the new IP address, it still shows the old one. It will only print with the USB enabled desktop. is there a simple work around that a novice could do to enable WIFI printing?

How do I setup my arris wifi box

Supporting the product a company makes is no longer in fashion...they forget...when you disrespect your customers you get fewer of them.

Is ther any product available that ican handle faster internet speeds than the SVG2482-AC, I need wi-fi, router and voice enabled. If not available in one machine,what do I need ? Xfinity keeps sending me notices that I my modem can not handle the speeds I am eligible for.

how do i change the wifi password? please don’t refer me to your link because its not available . ive tried referencing many other customers same question and have not seen an answer. I have Surfboard SVG2482AC

I currently have the SVG2482AC with my Xfinity account. Xfinity notified me that I have faster internet speed but this router does not support the higher speeds. What would be a good, low cost replacement for this router? I need the same features as I plug a business phone into this router. I don’t have any issues with this router and wondering if I should just keep or upgrade to accommodate the higher speed. Thoughts and recommendations?? Thank you!

I am trying to disable DHCP on my SVG2482AC router but I do not see the option anywhere. I bought this device on my own and got it activated by comcast. I see various other DHCP options like begining and end addresses, but no option to disable it entirely. It looks like I am running this software image: SVG2482AC_3.14p16s1_PROD_sey which from my understanding is Comcast’s custom firmware. Is there a way I can disable DHCP myself, perhaps by re-flashing the retail firmware somehow?

Need to connect to 2.4 GHz to activate security camera

When I activated my ARRIS router way back in 2019, I gave it a custom USERNAME and PASSWORD. I tried logging in today using the two I chose, or at least wrote down. It will not let me in. I tried the factory default (username: admin and password: password) No go. My question is...is there anyway to reset my logon username and password without doing a factory reset?

hi there surfboard people, my Arris svg2482ac is working, but, the battery backup is not. I’m told not to invest in another battery. The prior battery replacement purchase was a dud, with no returns allowed, thanks Amazon. I’m looking for a replacement router (Arris or non-Arris) that has the same features, telephone jack, battery backup, compatible with Xfinity. Can ya help me? TIA

How can i chnage my password

Every few days my 2.4ghz WiFi will disappear. Removing power to reset it works but I can’t figure out why this happens. Never happens on 5ghz Things I’ve tried: I have tried manually changing the channel but that didn’t help. I changed channel bandwidth from 20/40 to 20 and that didn’t help. I’ve posted my current settings. Ran WiFi spectrum to see what was going on (see picture) Any ideas? Ed

My WiFi network disappeared when I was trying to set it up in the surfboard app and now it’s not visible! Do I need to root my router and hod do I do so?

Hi, I recently bought a new to me Lenovo Laptop with Windows 11 on it. It works fine at my business with the Verizon router but at home with the Arris on Xfinity it will not allow me to access the internet ? It says “connected” but no internet access. I am using Firefox but have tried Edge and Chrome just to be sure it wasnt the browser. Any thoughts ? Is anyone else having the same issue ? The Modem/Router is probably 4 years old ? I cant seem to find a way to check to see if it has the latest firmware. I have a desktop, two phones and a tablet and all of them connect just fine.

I am trying to rest my password and it isn’t working

Can I use this modem/router as WiFi only as I purchased a standalone better modem?

What app do I use to control users on my WiFi

i get spinning wheel and “cant access server not responding” used Safari and Chrome on. macbook pro

Recently purchased ARRIS SVG2482AC 3:1. WiFi is not connecting and when it does it goes off periodically. Customer and tech support was not helpful and since it is a 3 year-old product I was not able to get refunded nor any assistance to figure out why the Wi-Fi is not connecting constantly. They wanted to charge me additional money to service. The modem, and I was never able to get the help. I needed very disappointed customer and I will never buy an ARRIS surfboard modem ever again. The modem needs an upgrade and the Wi-Fi is not connecting, and I am not able to use the a product. It is a complete waste of money…

Just looking for reliability and problem support capabilities after purchase.

Where do I find the password for my ARRIS SURFBOARD SVG2482AC modem to connect to my phone, tv, laptop?

My Aries surfboard got put on bridge mode now I have no Wi-Fi I am able to connect with a laptop but it will not take the username and password I cannot log into gateway also try resetting factory settings and using admin and password as password and nothing can someone please help

Bought a new Surfboard dual band (2.4 & 5g) router and setup all my devices, (ie. phone, printer etc) seamlessly except for my wireless Picstar picture frame. Contacted Arris and they helped me name each band with a distinctive name but still no help. The second name for 5g is not showing up.

Recommend Wi-Fi Extender for Arris SVG2482AC modem with 500 Mbps download package.