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SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

  • 160 Topics
  • 316 Replies
160 Topics
M
The Many
mrunknownyThe Many
asked in SVG2482AC
Accessing CLI on SVG2482AC

I’m currently working on my advancing my cyber knowledge and wanted to get hands on with my modem. I tried accessing a CLI to tinker with it but I was unable to access it. I have logged into my wifi and gone into advanced settings but nothing there seems helpful. Edit:My main reason for wanting CLI is to create subnets with it

121
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Guardians of the Gateways
22 hours ago
M
The Many
marthascuellarThe Many
asked in SVG2482AC
Password reset on SVG2482AC

Reset password 

81
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Guardians of the Gateways
23 hours ago
T
The Many
teknikal13The Many
asked in SVG2482AC
Compatibility with SVG2482AC and AC2350 Wi-Fi Router.

What is the best product to fill a dead zone in my house that is compatible with ARRIS SURFboard SVG2482AC DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router? Any thoughts?

50
T
The Many
2 days ago
M
The Many
Molly1726The Many
asked in SVG2482AC
arris modem svg2482asc - Needs an update

Xfinity technicans said today we should update are modem because its 8 years old.Is there any truth in this information, and if it’s true which one should I purchase.

171
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Guardians of the Gateways
6 days ago
J
The Many
Jacky48The Many
asked in SVG2482AC
Surfboard SVG2482AC Ethernet and Wireless connection

I am replacing my Xfinity modem with the Surfboard. The direction call for an Ethernet connection for installation. Will this type of installation mess up my wireless connection? 

141
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Guardians of the Gateways
6 days ago
R
The Many
RossThe Many
asked in SVG2482AC
forgot password need to reset on SVG2482AC

Forgot password how can I reset

322
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Guardians of the Gateways
11 days ago
Y
The Many
yeidelThe Many
asked in SVG2482AC
svg2482ac password not "password" after reset

svg2482ac -  the wifi password is not reset to the word  "password" after resetting the gateway by disconnecting the power source, waiting 15 seconds and then re-connecting the power source. 

723
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Guardians of the Gateways
14 days ago
7
The Many
7JackThe Many
asked in SVG2482AC
WHY ARE THE online LIGHTS FLASHING ON SVG2482AC

SVG2482AC - online light is blinking

245
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Guardians of the Gateways
21 days ago
K
The Many
kschelteThe Many
asked in SVG2482AC
having trouble hooking printer to svg2482ac - can't activate WPS on modem

My modem (svg2482ac) works fine for surfing the internet, as well as for my landline. My printer, however, is looking for a WPS connection in order to connect to the modem. I have tried restarting the modem completely from scratch and then pressing the WPS button on top of the modem. The WPS button will blink for about 3 or 4 minutes and then turn off. What am I doing wrong?

141
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Guardians of the Gateways
1 month ago
C
The Many
cheryl1556The Many
asked in SVG2482AC
Unable to connect internet on SVG2482AC

There is no way to contact surfboard except for your website. Your website is NOT helpful. Nothing except plenty of ads for new products. Support the one's that you distributed already!!You need live tech support if you are going to sell inferior products that DO NOT connect to the internet!Do not purchase if you have Xfinity..I never did connect after hours with Xfinity tech support!

937
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Guardians of the Gateways
1 month ago
M
The Many
maiahsdadThe Many
asked in SVG2482AC
DNS Server Change on SVG2482AC

Greetings! I own an SVG2482AC modem. My company is requesting that I change the primary DNS server. I just want to know if it's possible, and if so, how to do it. I called the technical support desk and was quickly told that I needed to buy that 30 second answer. I've never experienced this before, but it has been a couple of years since I've called the Arris company. So, I'm wondering if I might find the answer here. I can log in to my settings, but not able to find where I can change the DNS servers. Thanks for your thoughts.

231
N
Rockstar!
1 month ago
C
The Many
ChuckMThe Many
asked in SVG2482AC
My TV is connected to the local network but unable to connect to the internet on SVG2482AC

My TV is connected to the local network but unable to connect to the internet while trying toinstall SVG2482AC

151
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Guardians of the Gateways
1 month ago
G
The Many
gosnipe1The Many
asked in SVG2482AC
Unable to locate the correct cmac number on SVG2482AC

My cmac number has a letter o in it. My cellphone is not letting me type or input the letter o. It only lets me use the number 0 which is incorrect. What can I do?

322
N
Rockstar!
1 month ago
H
The Many
HadjaThe Many
asked in SVG2482AC
Unable to connect Wi-Fi on SVG2482AC and looking for Wi-Fi password

I connected to xfinity and can't locate my username and password on the wifi, it has a different username and I need my password 

251
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Guardians of the Gateways
1 month ago
H
The Many
HadjaThe Many
asked in SVG2482AC
Username and password to connect internet on SVG2482AC

Wifi name is different from one on modem, xfinity needs the right username and password to connect the internet for me

201
S
Guardians of the Gateways
1 month ago
H
The Many
HgirlcvfThe Many
asked in SVG2482AC
Unable to login the GUI web portal to change password - SVG2482AC

The manager app is connecting to the WiFi gateway but won’t let me log in to my account to be able to change passwords and everything? It keeps saying network connection lost even though I’m still connected

221
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Guardians of the Gateways
1 month ago
M
The Many
mgferreiraThe Many
asked in SVG2482AC
Open Ports 80 and 443

I need to have ports 80 and 443 opened on my router

131
S
Guardians of the Gateways
2 months ago
D
The Many
dmckeehan503The Many
asked in SVG2482AC
SVG2482AC not showing connected devices on GUI web portal

eMTA & DOCSIS Software Version: 10.0.X.SIP.PC20.CTSoftware Image Name: SVG2482AC_2.2p14s4_PROD_seyAdvanced Services: SVG2482ACPacket Cable: 2.0 using modem/router on Optimum cable internet.  recently i’m unable to see any connected devices or ip addresses of the devices.  

362
D
The Many
2 months ago
A
The Many
almeyercoThe Many
asked in SVG2482AC
arris svg2482ac router swap out, no internet connectivity

Previous svg2482ac taken out by lightning.  Replaced with same router, was able to activate it with Xfinity but cannot connect to the internet 

821
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Guardians of the Gateways
2 months ago
V
The Many
vanbriThe Many
asked in SVG2482AC
Cannot connect I-phone to SVG2482ac Wi-Fi and intermittent internet connection on SVG2482AC

As of 2 days I am unable to connect my I-phone to SVG2482ac Wi-Fi. All the lights are on and it is displaying Online. X-finity Tech Support informs me that the modem needs to be replaced. How can I check if what X-finity says is true? Also, the modem seems to be slow and dropping devices.

311
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Guardians of the Gateways
2 months ago
M
The Many
mark_w1The Many
asked in SVG2482AC
SVG2482AC Telephone Touch-Tone Dialing no longer works after many years

I have Xfinity(comcast) and the phone suddenly stopped working in touch-tone mode.  Press buttons but dial tone continues as if no buttons were pressed.  Reconfigure phone to Pulse-Dial like the old rotary phones and it works fine.  Of course in this mode I can’t get to my voicemail and it is very annoying to wait for the numbers to dial.  I have replaced the phone and xfinity support is clueless and doesn’t even know that there is more than on dialing mode.  I am not sure if this is a xfinity responsibility to auto recognize which dialing mode is being used or a gateway responsibility.  Can anybody confirm?If it is a gateway responsibility is there a configuration parameter or is it auto and simply failing now?

273
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Guardians of the Gateways
2 months ago
H
The Many
HawkeyeThe Many
asked in SVG2482AC
no internet doe the past five hours on SVG2482AC

Svg2482ac won’t connect to the internet.

251
S
Guardians of the Gateways
3 months ago
H
The Many
HawkeyeThe Many
asked in SVG2482AC
No internet on SVG2482AC

Transferred service to my own modem but having trouble connecting to the internet.

441
S
Guardians of the Gateways
3 months ago
P
The Many
puckchienThe Many
asked in SVG2482AC
Can model svg2482ac be reconfigured for WPA2 AES, or is this a hardware change?

The model number on my ARRIS modem reads “TG2482A.” Is this the same as SVG2482AC?

191
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Guardians of the Gateways
3 months ago
S
The Many
SurfinChaz1The Many
asked in SVG2482AC
Does the Surfboard SVG2482AC Support VPN's?

I have started to use ProtonVPN, and would like to know whether or not the Surfboard SVG2482AC supports installing a VPN directly onto it? If so, are there any resources that can walk me, a complete newbie when it comes to networking thru correctly installing and setting it up?

501
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Guardians of the Gateways
3 months ago
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