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SVG2482AC

Xfinity Voice and DOCSIS® 3.0 Cable Modem & Wi-Fi® 5 AC1750 Router

  • 172 Topics
  • 351 Replies
172 Topics
M
The Many
monshynThe Many
asked in SVG2482AC
Arris SVG2482AC - wifi gui not loading in browser

Arris SVG2482ACI reset the router to the factory default. I am able to to see and connect to both Wifi connections and I can connect directly using the ethernet port. I am also able to ping the the router @ 10.0.0.1 on all three access points. But I am not able to open the web GUI console (http:/10.0.0.1 or https:/10.0.0.1). It just spins and never timeouts with any errors. I have tried Google, Firefox and Edge browsers, all having the same result. Any suggestions on what to try next would be greatly appreciated.One question, does the router have to be activated by Xfinity to gain access to the local router first? I was thinking I should be able to login and reset the password from the default before activating it.Thank youDon  

284
M
The Many
3 days ago
JBlue
The Certified
JBlueThe Certified
asked in SVG2482AC
SVG2482AC battery backup not working during blackout

My SVG2482AC battery backup is not working during blackout; when the power comes back the battery light on the modem is illuminated; when the power is out the battery light was off. Any help appreciated. 

4713
plemans
Legends
3 days ago
F
The Many
FrankRouterThe Many
asked in SVG2482AC
Please help me home network share files using my ARRIS SVG2482AC

I have routinely shared files + directories from my DELL Desktop to my LENOVO laptop. Yes: I know how to configure Win11 to share files with full permissions. My former NETGEAR WiFi-Router made this easy across my home WiFi, same channel, but the Netgear broke.  I replaced it with an Arris SVG2482AC I configured for ‘medium security’.  Now I have no functional home network. My Desktop + Laptop cannot see each other on my WiFi network. Please help me share files across my WiFi home network between my desktop & my laptop.  Thank you. 

144
F
The Many
8 days ago
P
The Many
pjs15The Many
asked in SVG2482AC
Connect hard drive to AC1750 on SVG2482AC

I’d like to connect a hard drive to my Surfboard AC1750 (aka SVG2482AC) to share files across my family’s Windows home network. I connected a drive to the USB port, and accessed the router/modem. Online instructions I’ve seen for the AC1600 say to click the USB tab at the top of the Surfboard management page (which I accessed via browser at http://10.x.x.x), but no USB options exist for this iteration of the Arris page (see screenshot) and there doesn’t seem to be a way to access/add a USB device. Is it possible to add a hard drive to the AC1750/SVG2482AC? 

153
plemans
Legends
11 days ago
C
The Many
Caboose10The Many
asked in SVG2482AC
I need help connecting my surfboard

I need help connecting my surfboard. I’m switching out my Comcast modem and router with the arris surfboard. Comcast was not able to help me

251
plemans
Legends
12 days ago
E
The Many
ElvinThe Many
asked in SVG2482AC
arris svg2482ac no wi-fi

I bought a router of this series and brand on Amazon, the problem is that the Wi-Fi comes off already connected through phones and computers and the Wi-Fi network connection does not exist, it does not appear, help me, I paid 130 for the new one, it is connected to the ixfinity network, I already entered it, Manuel, mind you, how is it in the router, it does not appear, it does not exist, as if there was no Wi-Fi

161
S
Wi-Fi Warriors
18 days ago
C
The Many
chevroladyThe Many
asked in SVG2482AC
SVG2482AC - Wi-Fi is not connected and unable to access websites

Purchased SVG2482AC new today...got internet connection and voice service but no wifi and customer service is gone for the day. Internet keeps telling me every website is not secure and to go back. Can anyone help, please? 

272
S
Wi-Fi Warriors
24 days ago
K
The Many
kstreileinThe Many
asked in SVG2482AC
Upgrading to WPA2 svg2482ac

How do I upgrade my modem to WPA2 security? 

111
plemans
Legends
1 month ago
D
The Many
dannk77The Many
asked in SVG2482AC
Can't login to modem on SVG2482ac

For the SVG2482AC unit I am trying to turn off the onboard wifi.  I plug into it with a cable, check IPconfig and see 10.0.0.1 as the gateway but I cannot log in with either Edge or Firefox.  Just spins, never prompts for credentials.  This wifi seems to be conflicting with my already existing wifi system

412
S
Wi-Fi Warriors
1 month ago
S
The Many
scottd923The Many
asked in SVG2482AC
surfboard svg2482AC - add client device

Hi. I have been using a streaming service called Xtreme HD IPTV for about 6 months now with no issues until the past few days where I cant seem to get any service on on it.  They are saying it an issues with my ISP ( Xfinity) but when i call them they tell me its and ARRIS issue and that Xfiniity cant help. The support team is telling me to disable an xFI advance security.. but i have no clue how to do this.  Any help for resolution on this is greatly appreciated.  

111
S
Wi-Fi Warriors
1 month ago
M
The Many
mymodemThe Many
asked in SVG2482AC
how to find wpa2 password Svg2482ac?

I need the password for my modem svg2482ac?

201
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Wi-Fi Warriors
1 month ago
L
The Many
leej63The Many
asked in SVG2482AC
SVG2482AC-RB - 2.4g network name is not broadcasting

I cannot see my 2.4 GHZ band when I try to connect to my wifi only 5.o is available

241
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Wi-Fi Warriors
1 month ago
T
The Many
teknikal13The Many
asked in SVG2482AC
Compatibility with SVG2482AC and AC2350 Wi-Fi Router.

What is the best product to fill a dead zone in my house that is compatible with ARRIS SURFboard SVG2482AC DOCSIS 3.0 Cable Modem & AC2350 Wi-Fi Router? Any thoughts?

221
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Wi-Fi Warriors
1 month ago
M
The Many
mrunknownyThe Many
asked in SVG2482AC
Accessing CLI on SVG2482AC

I’m currently working on my advancing my cyber knowledge and wanted to get hands on with my modem. I tried accessing a CLI to tinker with it but I was unable to access it. I have logged into my wifi and gone into advanced settings but nothing there seems helpful. Edit:My main reason for wanting CLI is to create subnets with it

221
S
Wi-Fi Warriors
1 month ago
M
The Many
marthascuellarThe Many
asked in SVG2482AC
Password reset on SVG2482AC

Reset password 

201
S
Wi-Fi Warriors
1 month ago
M
The Many
Molly1726The Many
asked in SVG2482AC
arris modem svg2482asc - Needs an update

Xfinity technicans said today we should update are modem because its 8 years old.Is there any truth in this information, and if it’s true which one should I purchase.

761
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Wi-Fi Warriors
2 months ago
J
The Many
Jacky48The Many
asked in SVG2482AC
Surfboard SVG2482AC Ethernet and Wireless connection

I am replacing my Xfinity modem with the Surfboard. The direction call for an Ethernet connection for installation. Will this type of installation mess up my wireless connection? 

481
S
Wi-Fi Warriors
2 months ago
R
The Many
RossThe Many
asked in SVG2482AC
forgot password need to reset on SVG2482AC

Forgot password how can I reset

1102
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Wi-Fi Warriors
2 months ago
Y
The Many
yeidelThe Many
asked in SVG2482AC
svg2482ac password not "password" after reset

svg2482ac -  the wifi password is not reset to the word  "password" after resetting the gateway by disconnecting the power source, waiting 15 seconds and then re-connecting the power source. 

1333
S
Wi-Fi Warriors
2 months ago
7
The Many
7JackThe Many
asked in SVG2482AC
WHY ARE THE online LIGHTS FLASHING ON SVG2482AC

SVG2482AC - online light is blinking

445
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Wi-Fi Warriors
2 months ago
K
The Many
kschelteThe Many
asked in SVG2482AC
having trouble hooking printer to svg2482ac - can't activate WPS on modem

My modem (svg2482ac) works fine for surfing the internet, as well as for my landline. My printer, however, is looking for a WPS connection in order to connect to the modem. I have tried restarting the modem completely from scratch and then pressing the WPS button on top of the modem. The WPS button will blink for about 3 or 4 minutes and then turn off. What am I doing wrong?

351
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Wi-Fi Warriors
3 months ago
C
The Many
cheryl1556The Many
asked in SVG2482AC
Unable to connect internet on SVG2482AC

There is no way to contact surfboard except for your website. Your website is NOT helpful. Nothing except plenty of ads for new products. Support the one's that you distributed already!!You need live tech support if you are going to sell inferior products that DO NOT connect to the internet!Do not purchase if you have Xfinity..I never did connect after hours with Xfinity tech support!

1217
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Wi-Fi Warriors
3 months ago
M
The Many
maiahsdadThe Many
asked in SVG2482AC
DNS Server Change on SVG2482AC

Greetings! I own an SVG2482AC modem. My company is requesting that I change the primary DNS server. I just want to know if it's possible, and if so, how to do it. I called the technical support desk and was quickly told that I needed to buy that 30 second answer. I've never experienced this before, but it has been a couple of years since I've called the Arris company. So, I'm wondering if I might find the answer here. I can log in to my settings, but not able to find where I can change the DNS servers. Thanks for your thoughts.

441
N
Rockstar!
3 months ago
C
The Many
ChuckMThe Many
asked in SVG2482AC
My TV is connected to the local network but unable to connect to the internet on SVG2482AC

My TV is connected to the local network but unable to connect to the internet while trying toinstall SVG2482AC

171
S
Wi-Fi Warriors
3 months ago
G
The Many
gosnipe1The Many
asked in SVG2482AC
Unable to locate the correct cmac number on SVG2482AC

My cmac number has a letter o in it. My cellphone is not letting me type or input the letter o. It only lets me use the number 0 which is incorrect. What can I do?

342
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Rockstar!
3 months ago
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