password problem connecting to devices

  • 6 December 2023
  • 1 reply


Just got a new Macbook Air and can’t connect to wifi. Apple support said that wifi password needs to be changed. My Apple devices now say, the previous used wrong.


Best answer by SURFboard Moderator 12 December 2023, 02:57

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Userlevel 5
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In this case if you are using default WIFI credentials you need to customize the WIFI name and password on the interface and also change the security mode on the settings then try connecting your device to the network. Since you have not mentioned the modem model number for more details please check on