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So I factory reset the router last night. Now the default password and user will not work that I found on the bottom of the router. Ive factory reset multiple times and still nothing. Tired doing the 30-30-30 method and I’ve even used the preshared key and still saying incorrect user or password.


TG1682 is not supported by Arris. Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 


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