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Hello,

I have  ARRIS vip 1113 IPtv box

Recently when I connect it to tv via HDMI just a light orange page is shown.

I reset device, it updated and again light orange screen is shown.

I'm an electronic engineer so if you help me how can I fix this problem I can repair it.

 

Regards,

Mohsen

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products.  Please contact your ISP for further assistance.


Try a different power supply? 

different hdmi cable?