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Question

ARRIS vip1113 Orange Screen

M
The Many
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Hello,

I have  ARRIS vip 1113 IPtv box

Recently when I connect it to tv via HDMI just a light orange page is shown.

I reset device, it updated and again light orange screen is shown.

I'm an electronic engineer so if you help me how can I fix this problem I can repair it.

 

Regards,

Mohsen

2 replies

S
Wi-Fi Warriors
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products.  Please contact your ISP for further assistance.

SURFboard Community Moderator Team
plemans
Juggernaut
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  • plemansJuggernaut
  • Juggernaut
  • 2215 replies
  • March 26, 2025

Try a different power supply? 

different hdmi cable? 

 

Current setup: Netgear CM3000-->Netgear RBE973S-->2.5gig tp-link switch, Xfinity 2.4gig/350mbps

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