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cannot login to TG3452

C
The Many
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I cannot login to my router. I enter admin and password on the router and I get an error message that my credentials are not good. Is there a workaround? I would like to change our network name and password. 

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same.

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4 replies

LoveMyLab
Guardians of the Gateways
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  • LoveMyLabGuardians of the Gateways
  • Guardians of the Gateways
  • 208 replies
  • October 20, 2023

What model number do you have?

I use: SB8200 > Google WiFi > 2 D-Link DGS-108 > 4 Google WiFi with ethernet backhaul.
C
The Many
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TG3452

LoveMyLab
Guardians of the Gateways
Forum|alt.badge.img+19
  • LoveMyLabGuardians of the Gateways
  • Guardians of the Gateways
  • 208 replies
  • October 20, 2023

I’d try a factory reset then.

I use: SB8200 > Google WiFi > 2 D-Link DGS-108 > 4 Google WiFi with ethernet backhaul.
S
Wi-Fi Warriors
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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same.

SURFboard Community Moderator Team

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