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cannot login to TG3452

  • October 20, 2023
  • 4 replies
  • 282 views

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I cannot login to my router. I enter admin and password on the router and I get an error message that my credentials are not good. Is there a workaround? I would like to change our network name and password. 

Best answer by SURFboard Moderator

Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same.

This topic has been closed for replies.

4 replies

LoveMyLab
Guardians of the Gateways
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  • Guardians of the Gateways
  • October 20, 2023

What model number do you have?


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  • Author
  • The Many
  • October 20, 2023

TG3452


LoveMyLab
Guardians of the Gateways
Forum|alt.badge.img+19
  • Guardians of the Gateways
  • October 20, 2023

I’d try a factory reset then.


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Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same.