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I cannot login to my router. I enter admin and password on the router and I get an error message that my credentials are not good. Is there a workaround? I would like to change our network name and password. 

What model number do you have?


TG3452


I’d try a factory reset then.


Arris supports only the retail products that are available on surfboard.com but not the ISP lease products. 

Please contact your ISP for the same.


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