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Firmware update TG3442S

  • January 7, 2025
  • 6 replies
  • 150 views

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  • The Many
  • 3 replies

I purchased an Arris TG3442S router, the firmware is quite old, where can I find something newer to download?

Software Image Name: AR01.04.070.09_021522_7246.SIP.10.X1
Firmware Version: 01.04.070.09.EURO.SIP

 

Thanks in advance!

Best answer by SURFboard Moderator

ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

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6 replies

plemans
Juggernaut
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  • Juggernaut
  • 2214 replies
  • January 7, 2025

You can’t. the firmware is part of the provisioning from the ISP and not user updateable on modem/router combo devices. 


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  • Author
  • The Many
  • 3 replies
  • January 7, 2025

What ISP? My ISP is GO and they have completely different modems/routers. I bought it by myself on amazon.


plemans
Juggernaut
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  • Juggernaut
  • 2214 replies
  • January 7, 2025

Then there won’t be any upgrades to the firmware. Thats the problem with modem/router combo devices and one of the reasons more advanced users recommend buying the modem separate. 


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ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.


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  • Author
  • The Many
  • 3 replies
  • January 8, 2025
SURFboard Moderator wrote:

ARRIS supports only the retail products that are available on surfboard.com but not the ISP lease products. Please contact your ISP for further assistance.

It is a great pity that the moderators of this forum don’t read previous posts in the thread. I wrote that my ISP does not use this junk.


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  • Author
  • The Many
  • 3 replies
  • January 15, 2025

Ok, I’m almost there, can you please tell me what is the newest version of firmware, regarding this:
 

Software Image Name: AR01.04.070.09_021522_7246.SIP.10.X1

Firmware Version: 01.04.070.09.EURO.SIP

Thanks in advance!

 


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