How do we enable guest wifi on our Arris router for our Subway restaurant in Whitesboro? Can I do it remotely or does it have to be done in the store? Model is TM602G/115.
Thank you!
Ashley Mims
This topic has been closed for replies.
- Wi-Fi Warriors
TM602G modem is not supported by Arris. Arris supports only the retail products that are available on surfboard.com but not the ISP lease products.
- The Many
Thank you for your response. This is an Arris modem. How is it not supported by Arris? When I went to Arris.com, this is where it took me for support. I contacted a customer service number I found at Arris, and they said Vantiva bought them out and to go to arris.com/selfhelp, and this is where it took me.
- Wi-Fi Warriors
Arris supports only the retail products that are available on surfboard.com, not the ISP lease products.
Please contact your ISP for further assistance.
- The Many
I did. They can’t help me with what I need. They said to contact the company who made the router. I need a guest wifi set up for our restaurant. They said it has to be done through the router.
- Wi-Fi Warriors
- Answer
TM602G is the telephonic cable modem and there is no inbuilt Wi-Fi in it. I would suggest to contact router manufacturer for further assistance.
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