[Router ARRIS TG6441B] unable to connect to the Wi-Fi

Router has 2 radio (WiFi 6):

1. 2.4 GHz Wi-Fi Radio: 802.11 b/g/n/ax 
2. 5 GHz Wi-Fi Radio 802.11 a/n/ac/ax

Client devices (my laptop) with network card “Intel(R) Dual Band Wireless-AC 7260” cannot see the SSID and as a result unable to connect to the Wi-Fi

What I did:

1. Wi-Fi Client Software Update
2. Changing security mode from WPA2/WPA3 Mixed security mode to WPA2-PSK (AES) on router
3. Restart router

But it didn’t help